Hajiera Steenberg

Dedicated and highly motivated administrative professional with experience in records management, training administration, emergency communications, customer service, payroll support, project administration, and supplier account management. Proven ability to manage large volumes of information accurately, coordinate stakeholders, maintain confidential records, and provide exceptional service. Strong SAP, Microsoft Office, and data administration skills, combined with excellent communication, problem-solving, and organisational abilities.

Seeking to contribute to a progressive organisation where administrative excellence, professionalism, and continuous improvement are valued.

EPWP Graduate at CITY OF CAPE TOWN (2025-08 – Present)

• Receive, assess, capture and disseminate emergency and non-emergency communications.
• Create and maintain incident reports on specialised emergency response systems.
• Dispatch incidents to relevant service providers through the EPIC system.
• Provide accurate updates to emergency responders and stakeholders.
• Maintain databases, records and communication logs with a high degree of accuracy.
• Support operational readiness through routine equipment testing and checks.

Administrative Assistant at NUFRESH (2025-02 – 2025-08)

• Processed and reconciled supplier invoices against purchase orders and GRNs.
• Prepared monthly supplier reconciliations and resolved discrepancies.
• Captured supplier information accurately within accounting systems.
• Maintained supplier relationships and ensured adherence to payment terms.

Student: Training & Development / Administration at CITY OF CAPE TOWN (2023-07 – 2025-02)

• Supported records management and administrative compliance processes.
• Maintained information within SAP and records management systems.
• Served as Project Administrator for the USIP Programme.
• Coordinated training logistics, venues, reporting and documentation.
• Assisted with payroll administration, onboarding and HR support activities.
• Generated reports and managed Skills Audit documentation.

Cashier at GAME ZEVENWACHT (2022-10 – 2023-02)

• Provided professional customer service and processed transactions accurately.
• Balanced cash registers and assisted with inventory management.

Mentor at YEAR BEYOND (2022-02 – 2022-08)

• Supported learner development through reading, mathematics and English programmes.

Volunteer & Administrative Assistant at NINA NANCY MONTESSORI (2020-08 – 2021-11)

• Provided administrative support and assisted in creating a positive learning environment.

Grade 12 – Malibu High School (2014 – 2019)