Hannah Namsong

I am a dedicated and dependable professional with extensive customer service experience across multiple industries. As a Front of House Manager at Taste of Thailand, I managed daily operations, led staff teams, and ensured high service standards in a fast-paced environment. I also have experience in a call centre as a lead generator and senior representative, where I successfully generated leads, built strong customer rapport, and worked in a results-driven setting.

Recognized for my strong work ethic, adaptability, and proactive approach to learning, I consistently perform well in dynamic environments. I excel at delivering quality service, addressing customer needs efficiently, and collaborating with teams to achieve operational success. I am now seeking a dynamic role that offers opportunities for growth and new challenges.

I am committed to continuous personal and professional development and eager to contribute my energy, attention to detail, and problem-solving skills to a progressive organization.

Front of House Manager - Taste of Thailand

• Managed daily front-of-house operations in a fast-paced environment
• Supervised staff schedules and ensured smooth service
• Handled customer concerns professionally and maintained high service standards
• Trained staff and ensured cleanliness and order accuracy

Lead Generator and Senior Representative - SA Data Centre

• Call centre experience in lead generation and senior roles
• Ability to work in fast-paced environments and drive results
• Strong customer service skills and ability to build rapport with customers
• Adaptability and proactive approach to learning
• Commitment to personal and professional growth

Grade 11 - Abotts College Rondebosch