Hannes Hammann

I am a dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

I am a encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

2023/02/01 – CURRENT

ADMINISTRATIVE OPERATIONS MANAGER, WESTMIN PTY LTD

• Anticipating customer demands for raw materials and finished products.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Processing payments and maintaining documents.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Devised processes to boost long-term business success and increase profit levels.
• Carrying out quality assurance reviews.
• Led hiring, onboarding and training of new hires to fulfil business requirements.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Establishing new clients and maintaining vendor relationships.
• Increased profit by streamlining operations.
• Daily reconciliation between enterprise resource planning (ERP - AugTool), bank and physical stock, debtors and creditors.
• Ensuring compliance with all statutory and operational procedures and laws.
• Implementing and developing standard operating procedures for all administrative, production, debtors and creditors functions.
• Programming of daily, weekly and monthly reports on excel with information out of the ERP to provide accurate and timely information to senior management.
• Training and development of new employees on company procedures.
• Identified and resolved unauthorized, unsafe, or ineffective practices.

2018/06/11 – 2022/10/31

FINANCIAL MANAGER, MIDCITY PROPERTY HOLDINGS PTY LTD

• Liaison between company auditors and the different business units to ensure the company’s audit procedures was followed to ensure compliance.
• Led financial planning and analysis by managing key metrics, analyzing data and providing support and insight for strategic planning.
• Management, programming and implementing of the company’s audit process (SOP) for clients to obtain unqualified audits in the allowed timeframe.
• Management, programming and implementing of the company’s budget process (SOP) for clients and the continuous monitoring of forecasts.
• Established budgetary benchmarks and formulated financial management strategies by researching operating and historical financial records.
• Identified and investigated variances to optimize financial plans and forecasts.
• Daily reconciliation between enterprise resource planning (ERP) and the various trust accounts.
• Management, programming and implementing of the company’s creditors payments process (SOP) for clients and the reconciliation of all creditor accounts.
• Managed high volumes of financial activity in fast-paced, risk-based corporate environment.
• Management, programming and implementing of the company’s billing process (SOP) and the reconciliation of all debtor accounts.
• Management, programming and implementing of the company’s payroll process (SOP) for clients and all the compliance regulations regarding HR (SARS, Dept of Labour, CCMA, UIF).
• Management of all the company’s regulatory compliance bodies (CIPC, SARS, UIF, NAMA, Municipal Profiles).
• Management of company’s ERP – MRI Property Management Software (Custodian).
• Training and development of new employees on company procedures

2017/01/01 – 2018/06/10

OPERATIONAL MANAGER, MP TYRES PTY LTD – TRUCK DIVISION

• Creating the company’s supply chain strategy, monitor logistics to make sure they run smoothly.
• Maintain supply chain inventory and records, train and guide employees, resolve issues that may arise.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Devised processes to boost long-term business success and increase profit levels.
• Use of trucks, forklifts), ensure supply chain processes meet legal requirements and standards, communicate and negotiate with suppliers and vendors to land more profitable deals.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Developed and maintained relationships with external vendors and suppliers.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

2013/01/01 – 2016/12/31

BRANCH MANAGER, THOMAS TYRES PTY LTD

• Management of branch operations.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Maintained friendly and professional customer interactions.
• management of sales assistants, representatives to ensure clients are serviced and sales targets are met.
• Management of clients via engagement to ensure retention and satisfaction, debtor’s accounts to ensure billing is correct and payments is received in time.
• Ensure the profitability of the branch by ensuring that there are no stock losses, incorrect billing (GP% target) of sales.
• Management of the TyreMart franchise processes (SOP) and the building of the TyreMart brand.
• Training and development of new employees, sales persons in selling techniques and company procedures, ensuring staff morale is high.
• Management and implementing the company’s HR process (SOP.
• Management of company’s ERP – IQ Retail.
• Management of all branch machinery and vehicles maintenance needs, complying with all regulatory processes of the branch.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Assessed employee performance and developed improvement plans.
• Complied with regulatory guidelines and requirements.
• Implemented service improvements to enhance sales cycle.
• Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
• Boosted sales and customer loyalty through incentive progra

1991/12/23 – 2012/12/31

LAW ENFORCMENT OFFICER, SOUTH AFRICAN POLICE SERVICE

• Planning and management of operational plans for the safeguarding of government VIP’s (Presidents, Ministers local and foreign VIP’s).
• Personal safety of VIP’s while in transit and at meetings and events.
• Management of SAPS processes (SOP) for complaints, victims of crime, criminals, South African Laws.
• Developing and implementing of rural safety plans for the community to ensure their safety.
• Management of SAPS members as shift commander, sector commander.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Supervised crowds at busy events to prevent injuries and property destruction.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Answered emergency calls for help from citizens and business owners.
• Apprehended suspects and transported offenders to jail.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Conducted preliminary investigations at scenes of major crimes.
• Apprehended offenders and conducted interviews and interrogations.
• Assisted in special investigations and crime prevention programs.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.
• Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
• Rendered aid to accident victims and other persons requiring first aid for physical injuries.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.
• Monitored criminal activity in community to identify suspicious activity.
• Conducted searches of individuals, vehicles and premises.

National Higher Certificate Financial Information Systems- Financial Process programming.

National Diploma Information Systems- Database Programming.

National Diploma Policing