2023/02/01 – CURRENT
ADMINISTRATIVE OPERATIONS MANAGER, WESTMIN PTY LTD
- Anticipating customer demands for raw materials and finished products.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Processing payments and maintaining documents.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Carrying out quality assurance reviews.
- Led hiring, onboarding and training of new hires to fulfil business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Establishing new clients and maintaining vendor relationships.
- Increased profit by streamlining operations.
- Daily reconciliation between enterprise resource planning (ERP - AugTool), bank and physical stock, debtors and creditors.
- Ensuring compliance with all statutory and operational procedures and laws.
- Implementing and developing standard operating procedures for all administrative, production, debtors and creditors functions.
- Programming of daily, weekly and monthly reports on excel with information out of the ERP to provide accurate and timely information to senior management.
- Training and development of new employees on company procedures.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
2018/06/11 – 2022/10/31
FINANCIAL MANAGER, MIDCITY PROPERTY HOLDINGS PTY LTD
- Liaison between company auditors and the different business units to ensure the company’s audit procedures was followed to ensure compliance.
- Led financial planning and analysis by managing key metrics, analyzing data and providing support and insight for strategic planning.
- Management, programming and implementing of the company’s audit process (SOP) for clients to obtain unqualified audits in the allowed timeframe.
- Management, programming and implementing of the company’s budget process (SOP) for clients and the continuous monitoring of forecasts.
- Established budgetary benchmarks and formulated financial management strategies by researching operating and historical financial records.
- Identified and investigated variances to optimize financial plans and forecasts.
- Daily reconciliation between enterprise resource planning (ERP) and the various trust accounts.
- Management, programming and implementing of the company’s creditors payments process (SOP) for clients and the reconciliation of all creditor accounts.
- Managed high volumes of financial activity in fast-paced, risk-based corporate environment.
- Management, programming and implementing of the company’s billing process (SOP) and the reconciliation of all debtor accounts.
- Management, programming and implementing of the company’s payroll process (SOP) for clients and all the compliance regulations regarding HR (SARS, Dept of Labour, CCMA, UIF).
- Management of all the company’s regulatory compliance bodies (CIPC, SARS, UIF, NAMA, Municipal Profiles).
- Management of company’s ERP – MRI Property Management Software (Custodian).
- Training and development of new employees on company procedures
2017/01/01 – 2018/06/10
OPERATIONAL MANAGER, MP TYRES PTY LTD – TRUCK DIVISION
- Creating the company’s supply chain strategy, monitor logistics to make sure they run smoothly.
- Maintain supply chain inventory and records, train and guide employees, resolve issues that may arise.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Use of trucks, forklifts), ensure supply chain processes meet legal requirements and standards, communicate and negotiate with suppliers and vendors to land more profitable deals.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and maintained relationships with external vendors and suppliers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
2013/01/01 – 2016/12/31
BRANCH MANAGER, THOMAS TYRES PTY LTD
- Management of branch operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- management of sales assistants, representatives to ensure clients are serviced and sales targets are met.
- Management of clients via engagement to ensure retention and satisfaction, debtor’s accounts to ensure billing is correct and payments is received in time.
- Ensure the profitability of the branch by ensuring that there are no stock losses, incorrect billing (GP% target) of sales.
- Management of the TyreMart franchise processes (SOP) and the building of the TyreMart brand.
- Training and development of new employees, sales persons in selling techniques and company procedures, ensuring staff morale is high.
- Management and implementing the company’s HR process (SOP.
- Management of company’s ERP – IQ Retail.
- Management of all branch machinery and vehicles maintenance needs, complying with all regulatory processes of the branch.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Complied with regulatory guidelines and requirements.
- Implemented service improvements to enhance sales cycle.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Boosted sales and customer loyalty through incentive progra
1991/12/23 – 2012/12/31
LAW ENFORCMENT OFFICER, SOUTH AFRICAN POLICE SERVICE
- Planning and management of operational plans for the safeguarding of government VIP’s (Presidents, Ministers local and foreign VIP’s).
- Personal safety of VIP’s while in transit and at meetings and events.
- Management of SAPS processes (SOP) for complaints, victims of crime, criminals, South African Laws.
- Developing and implementing of rural safety plans for the community to ensure their safety.
- Management of SAPS members as shift commander, sector commander.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Answered emergency calls for help from citizens and business owners.
- Apprehended suspects and transported offenders to jail.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Conducted preliminary investigations at scenes of major crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Assisted in special investigations and crime prevention programs.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored criminal activity in community to identify suspicious activity.
- Conducted searches of individuals, vehicles and premises.
