Senior Network Security Engineer at ISA information Security Architects (2025-05 – Present)
- Escalation Support Act as the second-level escalation point for Support teams in resolving firewall and network security issues across Fortinet FortiGate and Checkpoint NGFW platforms.
- Implement secure connectivity solutions leveraging Fortinet and Checkpoint technologies, ensuring optimized performance, high availability, and resilience across enterprise and client networks.
- Security Oversight Deploy, enforce, and continuously monitor firewall policies, VPN configurations, and intrusion prevention systems to safeguard data, applications, and client platforms against evolving threats.
- Collaboration with Clients to align network security architecture with organizational objectives, ensuring compliance, scalability, and seamless integration with
- Reporting & Analysis Prepare and deliver monthly reports on system availability and performance, providing insights to optimize reliability and efficiency.
- Proof of Concept (POC) Implementation Design and execute POC initiatives to validate that proposed technologies align with and fulfill client security requirements.
Senior Network Security Engineer at NTT Data (2024-05 – 2025-04)
- Escalation Support: Provide 2nd-level escalation for business-as-usual (BAU) teams, with vendors handling 3rd-level issues.
- Infrastructure Design: Create and innovate network and client connectivity solutions that maximize performance, reliability, and resiliency.
- Risk Mitigation: Identify potential risks in projects and propose solutions to minimize technology-related threats.
- Project Delivery: Ensure network and connectivity infrastructure projects are delivered on time and meet service-level agreements (SLAs).
- Security Oversight: Implement and monitor security controls to protect data, applications, and client platforms.
- Collaboration: Work closely with business stakeholders to align infrastructure with organizational goal.
Senior Network Security Engineer at ABSA Group (2021-05 – 2024-04)
- Collaborated closely with Network Engineers to deploy and configure Network Access Control (NAC) solutions across network devices, effectively mitigating the risk of unauthorized access by rogue devices.
- the development and meticulous documentation of engineering standards, processes, and procedures, fostering an environment of operational excellence.
- Provided expert support to Applications teams in fortifying their Edge servers through the implementation of Web Application Firewall (WAF) measures, ensuring an extra layer of defense against potential threats.
- Orchestrated a successful upgrade of the NAC system to the latest version, bolstering security measures by enabling anti-Mac-spoofing functionality and initiating automated blocking protocols for non-corporate devices.
- Actively supported the Security Operations Center (SOC) team and various cross-functional units in incident response activities, demonstrating proficiency in troubleshooting a diverse range of technical issues.
Solutions Architect at WESTCON (2020-01 – 2021-04)
- Cultivated meaningful relationships with clients, actively engaging in consultative discussions to identify and recommend cutting-edge technologies tailored to safeguard their networks effectively.
- Led the design and development of robust, reusable solutions that emphasize scalability, reliability, security, and operational efficiency.
- Collaborated closely with the sales team, providing invaluable technical expertise in the preparation of comprehensive bills of material.
- Conducted in-depth training sessions for partners, equipping them with the knowledge and skills necessary to implement and maintain security technologies. Additionally, provided expert guidance on implementing measures to shield clients' systems from cyber-attacks, hacking attempts, and unauthorized intrusions.
Network Security Implementation Engineer at EOH (2018-05 – 2019-12)
- Played a pivotal role in every phase of the service lifecycle, from its conceptualization and design to deployment, operationalization, and subsequent refinement.
- Collaborated closely with Solutions Architects in the creation of innovative and reusable designs, focusing on scalability, reliability, security, and operational efficiency. These designs facilitated prompt and professional service delivery to our valued customers.
- Implemented robust security measures, safeguarding systems from potential cyber-attacks, hacking attempts, and unauthorized intrusions.
Senior Security Engineer at Telkom BCX (2017-01 – 2018-04)
- Delivered top-tier telephonic, remote, and onsite support to clients, ensuring swift and professional service delivery. This dedication to high-quality support significantly enhanced customer satisfaction and retention.
- Implemented robust security measures for clients' networks, leveraging expertise in Checkpoint, Cisco, and Fortinet Firewalls. These measures bolstered the resilience of network infrastructures against potential threats.
- Established secure communication channels between third parties by proficiently creating and configuring IPSEC protocols, guaranteeing the confidentiality and integrity of sensitive data exchanges.
- Provided essential support to fellow engineers by assisting with escalated calls and troubleshooting, contributing to effective incident resolution and knowledge sharing within the team.
- Played a crucial role in escalating complex technical issues to vendors such as Cisco, Checkpoint, and Fortinet, facilitating timely and efficient resolution of critical network security concerns.
- Demonstrated proficiency in the installation and configuration of new network security devices, ensuring seamless integration and optimal performance within existing infrastructures.
- During the period from April 2017 to May 2018, served as an Onsite Senior Network Security Engineer at Edcon for BCX under a secondment arrangement. This role involved overseeing and executing specialized network security tasks for a prominent client.
Security Engineer at Information Security Architects (2015-06 – 2016-12)
- Provided exceptional telephonic, remote, and onsite support, delivering prompt and professional service to customers.
- Implemented robust security measures for clients' networks, leveraging expertise in Checkpoint, Cisco, and Fortinet Firewalls. These measures ensured the integrity and confidentiality of critical data and operations.
- Held the responsibility for white-listing sites on Blue Coat and managed the administration of HP and Cisco switches, contributing to the seamless operation of network infrastructures.
- Took on a leadership role by training and mentoring fellow team members in various firewall technologies and foundational networking concepts.
- Between March and June, undertook a secondment placement at African Bank, assuming the role of a Firewall and Security Engineer for Information Security Architects. This role involved spearheading critical security initiatives for a high-profile client.
Security Engineer at Dimension Data (Security LOB) (2013-08 – 2016-05)
- Provided high-quality telephonic and remote support, ensuring prompt and professional service delivery to customers.
- Managed firewall rule creation on FortiGATE, Checkpoint, and Cisco Firewalls, along with configuring routes and opening ports to address issues of varying severity and service level agreements. Additionally, oversaw the white-listing of sites on Blue Coat devices and the Microsoft TMG server.
AD/Exchange Engineer at Dimension Data (AD and Messaging Team) (2010-06 – 2013-07)
- Managed server environment maintenance and executed server refresh initiatives for the South African Breweries account as a Systems Engineer. This involved replacing outdated hardware with newer, more efficient components.
- Administered the Active Directory Infrastructure and performed various administrative tasks. Additionally, served as a Backup Engineer/Administrator, establishing, and managing backup jobs and policies to ensure the timely and accurate restoration of files and emails
Systems Engineer at ATIO (2007-08 – 2010-05)
- Demonstrated proficiency in help desk support, and server and exchange support, including server maintenance, patch application, and troubleshooting. Additionally, managed desktop support tasks, ensuring the optimal performance of servers. Attended calls logged by onsite clients and offered PABX support.
I.T Infrastructure (Support) at SA OUTSOURCING (2005-09 – 2007-07)
- Demonstrated expertise in server and exchange support, encompassing installation, deployment, maintenance, patch application, and troubleshooting. Specialized in Microsoft Windows Server 2003, Domain controllers, Exchange 5.5 mailbox management, and configuring forwarders, rights, and permissions. Expertly resolved email-related issues, including problems with email delivery and Global Address List (GAL) discrepancies.
