Haygar Flink

Motivated and detailed-oriented administrative professional with an NQF Level 4 qualification in Office Administration and experience in customer service, record keeping, data capture, reporting, and client support. Strong communication and organisational skills with the ability to manage multiple tasks, maintain accurate records, and provide professional front-desk support. Proficient in Microsoft Workspace, with a commitment to delivering excellent customer service.

Customer Support Representative at Yesplay (2026-01 – Present)

• Assisting over 140 customers daily via multiple communication channels
• Manage customer enquiries professionally and efficiently, update and maintain accurate customer records and account information
• Processing account and payment enquiries while ensuring data accuracy
• Achieved a customer satisfaction score (CSAT) of 71%, while working in a fast-paced environment and maintaining attention to details

Health Worker at Cederberg Matzikama Aids Network (2025-01 – 2025-12)

• Prepare and submitted daily and weekly reports
• Maintained accurate client records, and confidential documentation
• Scheduled and coordinated community visits, worked closely with team members to ensure efficient service delivery
• Completed administrative duties, including maintaining confidential client records, preparing reports, updating documentation, and ensuring all information was handled accurately and in accordance with confidentiality requirements

Brand promoter at Meta2Africa & Heineken (2025-01 – 2025-12)

• Represented leading brands at promotional events
• Engaged with customers and answered product enquiries
• Assisted with event coordination and promotional activities
• Maintained a professional and approachable manner

Waitress at Lutzville Vineyards (2023-01 – 2024-12)

• Delivered excellent customer service in a busy hospitality environment
• Processed customer orders accurately and efficiently
• Assisted with inventory management and stock control
• Resolved customer enquiries effectively, and worked within a team while maintaining high service standards

Bachelors in Psychology and English literature – Eduvos (2026-01)

NQF Level 4 in Office Administration – West Coast College, Vredendal (2022-01 – 2024-12)