Hendrik Twana

Dedicated and customer-focused professional with 9 years’ experience as a Petrol Attendant, Merchandiser and Receptionist. Skilled in cash handling, stock control, front-desk operations and delivering friendly, reliable service under pressure. Known for strong work ethic, safety awareness and attention to detail, and ready to contribute effectively in a retail environment.

Petrol Attendant at Andre's Service Station (2020-01 – 2026-02)

• Kept site safe with zero major incidents during my shift.
• Reported all incidents on time and assisted public professionally.
• Trusted to work alone at knight shift due to reliability.

Merchandiser at OBC CHICKEN AND MEAT (2017-02 – 2019-12)

• Kept shelves 100% full and neat according to planogram-praised by store manager.
• Reduced expired stock by checking expiry dates and rotating stock.
• Build good relationships with store manager.

General Worker at PASS AFRICA (2015-06 – 2016-04)

• Operated hand tools and assisted with measuring.
• Digging trenches and erecting scaffolding.
• Follow safety rules, wore PPE and reported hazards to supervisor.

General Worker at SKYWORK 2015 (2014-09 – 2014-12)

• Assisted artisans and builders with site preparation.
• Loaded and offloaded building, kept site clean, safe and organised.
• Worked as part of a team to complete tasks on time under pressure.

Receptionist at Heerengracht Guesthouse (2013-04 – 2014-01)

• Welcomed guest professionally, answered phones and managed bookings and enquiries.
• Handled check-ins, messages and directed visitors with friendly customer service.
• Kept reception area neat, organised and presentable at all times

Gardener at Heerengracht Guesthouse (2013-02 – 2013-04)

• Maintained gardens, lawns and outdoor areas clean, neat and attractive.
• Showed reliability, discipline and good communication which led to promotion to front office.

– VPK BUSINESS VENTURE (2017)

Grade 11 – Tshireleco High School (2011)