Hercules Duma
Waiter and Leader
Talent
PietermaritzburgMember since May 22, 2026
leadershipCommunication skillsNegotiation skillsProblem-solving skillsOrganization and time management skills
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leadershipCommunication skillsNegotiation skillsProblem-solving skillsOrganization and time management skills
About
I am Skilled in delivering exceptional customer service. Proficient in managing daily operations, resolving conflicts, and creating memorable dining experiences. Passionate about delivering top-notch service and driving business success
Experience
Waiter at Anew Hilton Hotel (2024-01 – Present)
- Served tables, took orders, and provided exceptional customer service while leading a team of waiters
- Managed daily operations, including scheduling, inventory, and staff support
- Trained new staff members, conducted performance evaluations, and drove sales growth
- Consistently received positive feedback and achieved high customer satisfaction scores
Waiter Practical at Fern Hill hotel (2023-01 – 2023-04)
- Providing top-notch customer service
- Being attentive and proactive
- Handling orders accurately and efficiently
- Building rapport with regulars
- Working well under pressure
- Upselling and promoting specials
- Staying organized and managing tables
Education
Matric – Injoloba Secondary School (2019 – 2023)
Skills
Waiter and Leader
