Herleen Orffer

Detail-oriented administrative professional with over 15 years of experience supporting operations within the South African National Defence Force. Proven ability to manage records, prioritize tasks, and enhance productivity through effective clerical support. Adept at maintaining registers, handling correspondence, and ensuring data accuracy. Possesses strong attention to detail and a collaborative approach, ready to contribute to streamlined operations and departmental goals.

Facility Maintenance Clerk - South African National Defence Force - Durban, South Africa

(2010-01 - 2023-02)

• Provided critical support during emergencies, such as power outages or natural disasters, collaborating with colleagues to expedite recovery processes.
• Enhanced overall productivity by strategically prioritizing maintenance tasks based on urgency and available resources.
• Managed regular correspondence, both verbally and in writing, with external state entities, including the Department of Public Works.
• Maintained up-to-date registers, encompassing fault reports, payments, and Department of Public Works records.
• Assisted with daily administrative duties, including typing correspondence and completing roll call registers.

Intelligence Processing Clerk - South African National Defence Force - Durban, South Africa

(1998-01 - 2010-01)

• Authored and prepared PowerPoint presentations for supervisory review.
• Organized and maintained both electronic and hard copy documents to ensure systematic record-keeping.
• Ensured data integrity through meticulous entry of alphanumeric information from diverse source documents into computer systems.
• Contributed to a cohesive team environment by providing reliable backup support to fellow clerical staff.
• Achieved departmental objectives by consistently meeting or exceeding performance metrics for productivity and quality.

Communication Clerk - South African National Defence Force - George, South Africa

(1995-05 - 1998-01)

• Optimized office workflow by executing essential clerical functions, including copying, scanning, and typing correspondence.
• Facilitated successful event execution through dedicated assistance in event planning and coordination.
• Ensured meticulous record management by diligently maintaining both digital databases and physical files.
• Delivered high-quality clerical support to all staff members.
• Improved timeliness of project deliverables through consistent adherence to assigned deadlines.
• Boosted team productivity by providing necessary administrative support to colleagues.
• Upheld strict confidentiality protocols when handling sensitive information, in compliance with all organizational policies.

National Diploma - Security Risk Management - University of South Africa

High School Diploma - Diamantveld High School