Hlumelo Xela

A versatile and driven Junior Business Analyst with over a year of experience in the financial services industry, specializing in analyzing and optimizing business processes. Proven expertise in gathering and documenting business requirements, automating manual workflows, and driving cross-functional improvements to achieve operational efficiency. Skilled in Agile, Kanban, and the Software Development Life Cycle (SDLC), with strong communication and time management abilities.

Experienced in collaborating with developers and stakeholders to implement new functionalities and streamline systems.

I am passionate about delivering data-driven solutions, conducting end-to-end testing, and ensuring seamless project delivery. With a solid foundation in customer-focused roles, I bring a unique blend of analytical and client service skills. Now seeking opportunities to grow as a Business Analyst or Business Development Analyst, with a keen interest in expanding into Manual Software Testing to ensure product quality and alignment with business goals.

Ready to contribute to dynamic teams and drive meaningful business change.

1 year and 8 months of experience as a Junior Business Analyst at Lionlife, a Long term assurance company.

Diploma in Information Technology Network Integration Specialist