Hluphy More

Detail-oriented and highly organized administrative professional with experience in visa consulting, front office operations, visa processing, data capturing, customer service, and office administration. Skilled in biometric capturing, document verification, back-office support, filing, records management, and stakeholder communication. Proven ability to multitask in high-pressure environments while maintaining accuracy, professionalism, and efficiency.

Seeking to contribute strong operational and administrative skills within a dynamic organisation.

Visa Consultant at Visa Request (2025-09 – 2026-02)

Assisted clients with visa application processes and consultation services.

• Assisted clients with visa application processes and consultation services.
• Advised applicants on visa requirements, documentation, and eligibility criteria.
• Reviewed and verified supporting documents for completeness and accuracy before submission.
• Provided guidance on completing visa application forms correctly.
• Liaised with clients regarding application progress and additional requirements.
• Maintained accurate records of client applications and documentation.
• Delivered professional customer service while ensuring confidentiality and compliance.

Front Operational Officer at VFS Global Processing Visa (2022-05 – 2025-04)

Conducted quality checks and managed visa application submissions and processing.

• Conducted quality checks to ensure all visa application documents met submission requirements.
• Verified applicants' personal information for completeness and accuracy.
• Managed visa application submissions and processing procedures.
• Captured biometric data including passport photographs and fingerprints for SA Police Clearance applications.
• Performed back-office scanning and submission of documents to DHA Hub.
• Assisted clients with application-related queries while maintaining service excellence.

EPWP Appointee at City of Tshwane (2022-01 – 2022-06)

Maintained filing systems and organized records accurately.

• Maintained filing systems and organized records accurately.
• Recorded statistical and specimen data.
• Managed inbound and outbound telephone communications.
• Opened and maintained patient files at reception.
• Captured and updated data on internal systems.

EPWP Appointee at City of Tshwane (2019-03 – 2020-03)

Provided executive secretarial support and office administration services.

• Provided executive secretarial support.
• Delivered office administration services.
• Coordinated meeting administration and scheduling.
• Handled typing and computer operation duties.
• Managed internal and external stakeholder communications.
• Performed miscellaneous duties assigned by the Executive Assistant in the Office of MMC: Emergency and Community Safety.

National Senior Certificate in Grade 12