Honor Singh

I am a fast and accurate learner, with a keen eye for detail. Very flexible and quick to pick up on new skills as well as eager to learn from others. I am hands on, passionate about my work, a dedicated person with a positive attitude and looking to develop my skills within your organization. I can take responsibility and determined to ensure that I make a success of it. I would be grateful for the opportunity to work within your company.

Internal Service Consultant - MOMENTUM HEALTH

(1997-07 - 2012-11)

• Oracle System-O1
• Inbound and Outbound calls
• Walk-In clients
• Servicing companies with Manager and AE's (Account Executives)
• Membership queries and changes
• Claims queries

In-house Controller - COURIER & FREIGHT GROUP

(2013-03 - 2014-01)

• Liaising with clients
• Requesting proof of deliveries from other regions
• Breakdown of manifests

Western Cape Government Consultant - SPEED SERVICES (CFG)

(2014-05 - 2015-02)

• Tele sales maintain and grow tele sales clients
• Resolve client queries
• Do tenders and RFQ's
• Attend meetings when necessary and needed
• Source leads and secure meetings for the rep
• Organize and attend customer events (i.e. customer breakfasts)
• Manage and update client information and distribution list
• Attend and participate in sales weekly meetings
• Build a healthy and solid relationship with clients
• Undertake and perform any reasonable duty/instruction when needed even if it's on client's premises
• Arrange and print stationery for clients

Returns Clerk - KALAHARI.COM

(2014-01 - 2014-03)

• Working on Ador System and Hybris System
• Working with CRM Redispatches
• Dealing with supplier claims
• Dealing with customer claims and communicating via email and dealing telephonically with suppliers
• Resolving and closing cases

Courier Driver - GLOBE FLIGHT

(2015-03 - 2015-06)

• Dropping and collecting documents

Crew Member - RAM TRANSPORT (SA) PTY LTD

(2015-09 - 2016-03)

• Dropping and collecting parcels

Service Consultant - TOPMED (PHA)

(2016-06 - 2019-07)

• Walk-In clients
• Inbound and Outbound calls
• Claims/chronic queries
• Membership queries (updates and changes)
• Assisting with wellness days
• Generating chronic treatment plans
• Assisting Head Office with correspondence

Back Office Agent - MEDSCHEME (FEDHEALTH)

(2019-08 - 2022-08)

• Assisting brokers and pay points with various enquiries telephonically and electronically
• Assist with escalations
• Reconcile member's accounts
• Meet daily targets
• Team coach (assisting with all team leader duties in the absence of team leader)
• Assist with walk-in members (Sanlam and DPM)

Broker Support - MEDSCHEME (FEDHEALTH)

(2022-03 - 2023-12)

• Assisting brokers and pay points with various enquiries telephonically and electronically
• Assist with escalations
• Reconcile member's accounts
• Meet daily targets
• Team coach (assisting with all team leader duties in the absence of team leader)
• Assist with walk-in members (Sanlam and DPM)

Grade 12-Matric - Isipingo Secondary School (1987)