Hope Amukelo

I am a hardworking individual who completed my N6 in management assistant at Tvet Sedibeng College in 2025. I'm really energetic and a great communicator. I have good communication skills, problem solving and good decision making.

Call Center Agent - Alliance

(2024-09 - 2025-07)

• Handle incoming and outgoing calls
• Process documents for achieving and electronic scanning of files
• Filling of documents manually and electronically on the system for all clients information received and processed
• Formulate quotations for clients analyzing the financial position of clients by assessing their payslip and recommending the best solution to settle their debts
• Capturing of clients information on the system and keeping records
• Provide daily registry of accounts worked

Senior Volunteer - Limpopo for youth organisation

(2023-03 - 2023-12)

• Setting up and running projects and programmes of activities for young people
• Providing opportunities for young people to talk openly and confidentially
• Developing and implementing ways to involve young people in projects – for example, by providing feedback or being involved in decision
• Directing young people to sources of advice
• Identifying concerns about young people involved in programmes

N6 - Management Assistant - Tvet Sedibeng College (2024-09 - 2025-07)

Grade 12 - Matric - Julius Secondary School (2022)

National Senior Certificate - General Education - Republic of South Africa (2022-12)

N4 - Management Assistant - Tvet Sedibeng College (2024-12)

N5 - Management Assistant - Tvet Sedibeng College (2025-02)