Ilse Fredericks

Assisted customers with purchases and queries. Processed transactions and debit card payments. Maintained sales floor and store displays.

Store Assistant - Sheet Street

(2016 - 2018)

• Assisted customers with purchases and queries.
• Processed transactions and debit card payments.
• Maintained sales floor and store displays.
• Provided product information and recommendations.
• Built strong relationships with customers to drive sales and loyalty.
• Received and processed deliveries.
• Restock shelves and displays.
• Maintained accurate records of stock levels, sales and customer feedback.

Store Supervisor - Sheet Street

(2018 - 2024)

• Managing sales floor and staff, including scheduling, training and performance management.
• Driving sales growth through effective merchandising, customer service and promotions.
• Maintaining store appearance, ensuring high standard of visual merchandising and cleanliness.
• Managing stock levels, processing deliveries, and conducting stock takes.
• Handling customer complaints and feedback, resolving issues promptly.
• Meeting sales targets and implementing strategies to achieve them.
• Ensuring compliance with company policies, procedures and law.
• Overseeing cash handling, reconciliations and banking.
• Reporting to management on store performance, sales and customer feedback.

Contract Sales Assistant - American Swiss Jewellery

(2024 - 2024)

3 months contract

• Assisted customers with purchases and queries.
• Processed transactions and debit card payments.
• Maintained sales floor and store displays.
• Provided product information and recommendations.
• Built strong relationships with customers to drive sales and loyalty.
• Helped achieve sales targets through effective product promotion.
• Managed stock levels and inventory.
• Maintained accurate records and report

Contract Education Assistant - Western Cape Education Department - Macassar High School

(2025 - 2025)

6 months contract

• Assisting teachers with lesson planning and preparation
• Supporting students with special needs or learning difficulties
• Supervising students in the classroom, playground, or during activities
• Preparing and distributing teaching materials.
• Providing extra support to students who need it.
• Helping with classroom administrative tasks, such as record-keeping and data entry.
• Assisting with school events, such as sports days, concerts

Grade 12 - Macassar High School (2013)

N4 - Human Resource Management - Boland College (2015)