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Benefits Administrative Clerk
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About
Job Description: Managing the front desk and reception area
Experience
Benefits Administrative Clerk - Cape Clothing Bargaining Council
(2014 - 2017)
Job Description: Managing the front desk and reception area
- Operating a busy switchboard
- Liaising with staff and assisting members
- Computer literate skills
- Capturing member's details and information
- Updating all received information on system
- Paying of member's different benefit types
- Placing of orders - medical certificates books
- Performing all general administration which includes faxing, copying, emails, notifications etc.
- Liaising with members and payout methods
- Providing customers with a simple and easy application process.
- Capturing of claims -Disability and Divorce claims
- Submit, retrieve and cancellations of IRP3's
- Retrieving of members IRP5
- Update efficient electronic filing system
- Monthly reports and updating the records
- Providing members with a friendly and efficient service
- Working well as a team player and strive to accomplish the same goals
- Ability to work with MS Word/Excel/ PowerPoint
- Correcting errored data
- Archive and saving of all captured information
Medical Receptionist - Cape Clothing Industry Health Care Clinic - Atlantis, Western Cape
(2013-01 - 2013-04)
Period: March- October 2012 October - December (Contracted) 2012
Medical Receptionist - Cape Clothing Industry Health Care Clinic - Atlantis, Western Cape
(2013 - 2013)
Assisting the Sister - Cape Clothing Industry Health Care Clinic
(2013 - 2013)
January - April (Contract) 2013
- Maintain the running of all front desk operations in the medical practice.
- Assisting the Sister/ staff by managing their administrative duties.
- Networking with other Health organizations
- Answering telephone calls end face to face enquiries
- Politely greeting patients and visitors to the clinic
- Explaining the clinic procedures and time schedules
- Opening and sending of post to relevant parties
- Scheduling appointments with factories and Social worker
- Planning and organizing events for retirees of the health fund
- Making sure appointments run smoothly
- Receive optical deliveries and sending of laboratory samples
- Registering new patients at clinic /fund
- Collect accurate information of patients
- Arranging necessary follow ups for patients with hospitals or other health care professions
- Filing away patient's test results
- Liaising with couriers and delivery companies
- Writing and taking minutes of meeting
- Capturing statistic records
- Confidentiality of patient information
Education
National Diploma - Business Management - Cape Peninsula University of Technology (2004 - 2005)
English HG - Atlantis Senior Secondary School (2003 - 2003)
