Ilze Swarts

Cleaning of desk Scanning of Proof of delivery's on server Searching for Pod's

RECEPTIONIST/POD - K&H FREIGHT

(2025-06 - 2026-03)

• Cleaning of desk
• Scanning of Proof of delivery's on server
• Searching for Pod's
• General Admin duties
• Handling customer queries
• Filing of relevant documents
• Handling and calculating quotations for different customers
• Invoicing
• Handling switchboard

ALL ROUNDER - UBUNTU CIRCLE OF COURAGE

(2019-03)

Our goal is to reduce the number of hungry and disadvantaged individuals living on the street.

The Ubuntu

Circle of Courage runs positive, alternative programmes for underpriveledged communities that prevent at-risk individuals from living on the streets.

The Ubuntu

Circle of Courage offers aftercare school programmes that aim to reduce crime. The aftercare program ensures a protected environment, whereby children are encouraged to use their time constructively and are assisted with schoolwork. This allows school children to improve their reading and be assisted with homework every day. Each individual's confidence flourishes within our aftercare program. We're able to see a significant, positive change with regards to peer relations and social skills among our pupils. We also operate youth soccer teams within underprivileged communities.

FRONT-DESK RECEPTIONIST/ADMIN - PHANGELA GROUP

(2017-05 - 2019-01)

The Phangela Group is a South African owned black economic enterprise compliant company that offers a diverse range of services. The company has been a strong presence in South Africa since 2000 and has since been driven by a mission to provide innovative security and staffing solutions to a range of industries and clients. They have been serving WWHO and the WW DC for 4years.

I am currently responsible for a variety of duties across the WWHO campus. (5 Corporation, CTC House, Corner House, Atlantic House, Main House) I am responsible for the daily management of:

• Liaising with clients, staff and visitors verbally, telephonically and via E-mail
• Managing incoming client related calls and transferring them to responsible departments/call centres
• Familiarizing myself with staff / clients / contractors
• Conflict handling, ensuring that all situations are handled professionally
• Liaising with Top Management PA's
• Taking minutes for the client
• Assisting with any additional admin duties
• Assisting Woolworths Food department with Oracle, PeopleSoft and Local Travel
• Assisting with management duties in the absence of management

Machine operator - Marcels frozen yogurt

(2014-02)

With marcels frozen yogurt personal approach, calm demeanour and collaborative attitude, they create a sense of trust with their clients. Their experience gives them the ability to mold activation and events plan into a practical, cost effective solution. It was my responsibility to represent the brand in a positive light and by doing so help to boost the product or service sales and create brand awareness.

I needed to use promotional strategies to strengthen the customer-product-service relationship and influence a large audience to buy and consume more.

Tuscany glen high (2009 - 2012)

first year short course - Supply chain management - Oxbridge Academy