Ilzer Gordon

Greet and seat guests Present Menu Course Food items appropriately

Waitress - Norwegian Cruise liner

(2024-10 - 2026-06)

• Greet and seat guests
• Present Menu
• Course Food items appropriately
• Provide Customer Service
• Drink Refill
• Share additional information

Waitress - COLONA CASTLE HOTEL

(2023-05 - 2023-12)

Contract

• Great and seat Customers
• Present Menu and Wine lists
• Provide Table service
• Maintain Table Appearance
• Course Food items appropriately
• Provide Customer Service
• Refill Drinks
• Answer Menu questions and share additional information
• Take and Serve Orders
• Assist in setting up planned events
• Answering Calls and Taking Reservations
• Multitasking

Waitress - 12 APOSTLES HOTEL

(2022-07 - 2023-03)

Contract

• Great and seat Customers
• Present Menu and Wine lists
• Answering Menu questions and share additional information
• Communicate with Kitchen and other Staff
• Refill Drinks
• Checking in with Customers
• Take Orders and Serve Drinks
• Maintain Table Appearance
• Maintaining of the Dining Room
• Providing customers Service
• Multitasking

Waitress - STRAND TOWER HOTEL

(2016-02 - 2020-03)

• Greet and seat customers
• Present Menu and Wine List
• Answer Menu questions and share additional info
• Take and Serve Orders
• Communicate with Kitchen and other Staff
• Checking in with Customers
• Refill Drinks
• Course Food items appropriately
• Maintain table appearance
• Maintaining of the Dining Room
• Answering calls and taking Reservations
• Assist in setting up planned events
• Handling payments
• Multitasking

Visual Merchandiser - WOOLWORTHS

(2011-12 - 2015-01)

• Window Displays
• Food and textiles displays
• Floor plans
• Maintaining Store Décor
• Dressing up of Mannequins

Administration Assistant - FIRGROVE ELECTRICAL CONTRACTORS

(2009-10 - 2010-01)

• Managing all calls
• Filling, Invoicing and Quotations
• Diary management and appointments
• Purchasing Office Stationary

Hairstylist - MAX HAIR

(2009-02 - 2009-08)

• Cutting and Hairstyling
• Chemical Reformation
• Consultative Skills and hair treatments
• Hair coloring and customer service

Certificate - Crowd Management, Crisis Management, Security Awareness, Marine Evacuation System - STCW COURSE (2024)

Certificate - Computing skills - MICROVISION (2010)

Certificate - Basic Skills in Waitressing - KINGSWAY COLLEGE (2016)

Certificate - Nail Sculpture - PRO NAILS DYNAMIC (2009)

Certificate - Haircare - NORTHLINK COLLEGE (2006)

Matric - Gordon High School Somerset West (2004)