Imaan Jassiem

Strategic and highly organised Individual with strong project management expertise, responsible for overseeing the planning, coordination, and delivery of initiatives that support SAOTA's material knowledge hub and design teams. Skilled in managing multiple projects simultaneously, coordinating cross-functional stakeholders, streamlining workflows, maintaining accurate resource systems, and ensuring seamless execution of supplier engagements, events, presentations, and knowledge-sharing activities. Adept at project planning, risk identification, process optimisation, stakeholder communication, and progress reporting to maintain visibility and ensure successful outcomes.

Experienced in information management, supplier relationship coordination, and operational administration within fast-paced, deadline-driven environments. Supported by a Postgraduate Diploma in Project Management and proficiency in industry-leading project management systems, with a commitment to continuous improvement, service excellence, and the effective delivery of strategic organisational objectives.

Resource Center Librarian at SAOTA The Sample Library Librarian is responsible for managing and maintaining the physical and digital sample libraries, ensuring the sample library is accurate, organised, current, and aligned with design team needs. The role includes manufacturer engagement, administering shipping and logistics for all sample movements, and maintaining high-quality reporting and documentation. The position also provides general administrative support to the Resource Centre supervisor, contributing to the smooth operation of workflows and systems.

• Maintain, organise and update physical and digital libraries
• Catalogue samples accurately on SharePoint and ensure consistent metadata across systems
• Label samples once sample information is uploaded to SharePoint
• Manage booking procedure for samples, including follow-up system on overdue samples
• Conduct regular audits and track sample quantity and relevance
• Liaise with manufacturers to request samples and update their information regularly
• Support the Design Teams by locating materials quickly and providing material information
• Coordinate damaged or outdated samples removal
• Assist in improving library workflows, systems, and user experience
• Respond to new manufacturers contacting SAOTA/ARRCC, verifying relevance, filing correspondence and coordinating next steps
• General filing including sample invoices, shipment documentation and general correspondence.
• Compile PowerBl reports for sample audits, sample procurement and library usage and performance.
• Liaise with couriers for all incoming and outgoing sample shipments, ensuring tracking and delivery coordination
• Support the team with any required administrative tasks
• Manage the Physical Library as well as manage and maintain the Digital Library by updating and maintaing systems as well as product updates

Brand Administrator at BRAND NAME MARKETING

• Develop campaign ideas for all the brands/divisions within the Old Mutual Nedbank and FNB Bank group.
• Chasing artwork and final artwork approvals for all upcoming campaigns.
• Communicating respective delivery dates to all the relevant stakeholders.
• Ensuring media delivery takes place as scheduled.
• Generated quotes, sales invoices, and purchase orders accurately in internal systems to support project and financial workflows.
• Provided administrative support to the production department by obtaining supplier quotes, following up on delivery timelines, and reconciling invoices with purchase orders.
• Reviewed and corrected costing sheets for products and custom components, ensuring accuracy before creation in the system.
• Delivered progress feedback to Creative and Financial Directors on project milestones, delivery schedules, and forecasted balance payments.
• Reconciled supplier invoices ahead of payment processing to maintain financial accuracy and reduce discrepancies.
• Maintained and updated project expense sheets and supporting financial records with 100% accuracy.
• Supported Brand and Account Managers with project administration and coordination tasks during high-demand phases.
• Processed and issued purchase orders on behalf of Project Managers and clients, maintaining clear documentation.
• Ensured efficient order processing by matching supplier invoices, confirming order receipt, and updating stock levels.
• Kept business units and Account Managers informed of live campaign and project statuses in real time.
• Updated and managed Work‑in‐Progress (WIP) tracking through Asana, enhancing visibility across teams.
• Served as primary communication contact for clients—providing updates, managing expectations, and ensuring positive collaboration.
• Resolved client queries and concerns efficiently through proactive problem‑solving and escalation management.
• Built and strengthened long‑term client relationships, driving retention and satisfaction.
• Coordinated communication between clients and internal departments to ensure smooth delivery and alignment with project goals.

BUYER at CAPTIVITY HEADWEAR &APPAREL

• Ensured timely placement of purchase orders in the internal procurement system to support production continuity.
• Maintained an organised control system for the sample room, ensuring efficient sample trackability and accessibility.
• Conducted quality assurance checks and audits on product samples before production approval.
• Completed and processed all administrative documentation required for product loading and configuration within the system.
• Built positive and productive relationships with suppliers to support smooth order fulfilment and negotiation requirements.
• Communicated directly with suppliers to obtain product details, pricing, and timelines required for system loading.
• Processed amendments to product specifications, ensuring relevant stakeholders were informed of revisions promptly.
• Supported customer service teams by resolving product and order enquiries, including sourcing and pricing accuracy.
• Tracked product samples throughout the development lifecycle, from concept to production handover.
• Coordinated closely with design and production teams to ensure alignment on product style, costing, and quality.
• Maintained accurate and up-to-date product information within PLM/RMS systems and internal databases.
• Coordinated product photography, pricing updates, and rollout communication to retail/store teams.
• Prepared trade and shipping documentation to ensure compliant and efficient delivery processes.
• Managed weekly reporting, store visit follow-ups, and product performance insights.
• Oversaw sample distribution for marketing use, ensuring proper allocation to campaigns, photoshoots, and promotional needs.

POST GRAD DIPLOMA in PROJECT MANAGEMENT – MANCOSA (2025 – 2025)

ADV DIPLOMA in BUSINESS MANAGEMENT – MANCOSA (2023 – 2023)

DIPLOMA in FASHION DESIGN – DESIGN ACADEMY OF FASHION (2016 – 2016)