Imani Zata

Passionate, young, dynamic individual who is committed to fostering a culture of continuous improvement. Experienced in the administration of business structure, practices, and processes to enhance efficiency and maximize profit. I was also the Chairperson of a building complex where, with the other trustees, we dealt with the maintenance, security, finance and health and safety of the complex.

Financial Adviser at Momentum Group (2026-04 – Present)

Part-time Commission Based

• Attracting, acquiring, and retaining clients by building and protecting their financial dreams
• Ensure client retention and increase market share
• Achieving targets related to production, quality, and Conversion
• Complying with legislative regulations

Remote Executive Assistant (Multiple Clients: local and international) at TaskArmy 24/7 (2025-10 – Present)

Freelance

• Client communication: Manage and respond to clients with comprehensive information. Handle client inquiries
• Scheduling: Coordinate calendar, book appointments, arrange meetings, coordinate travel
• Administrative: Data entry, maintenance of client database & organize digital files
• E-mail and call management
• Social media: Manage and maintain website presence
• Research Assistance

Consulting Key Account Manager at Mafube Fresh (2025-10 – 2025-12)

Contract

• Fruit procurement
• Customer orders administration
• Coordination between Quality, Finance and Director

Order Fulfillment Claims Controller (Team Leader) at Takealot Group (2024-10 – 2025-10)

• Supervise and lead the only team of claims administrators at Takealot Group to ensure accurate and timely processing of claims.
• Review and audit claim files for completeness and accuracy, resolving escalated issues and inquiries from all stakeholders in South Africa.
• Collaborate with other departments to streamline processes, analyze claims data, and prepare reports for management review.
• Build and maintain relationships with 54 stakeholders all over South Africa.
• Identify and implement ways to improve claims processes by doing investigative root cause analysis of the claims.
• Conduct Warehouse / DC / Hub visits to ensure administration relating to claims is done productively.
• Performance reviews for all administrators monthly
• Manage roster, overtime and time sheets
• Manage client enquiries via phone and email, ensuring prompt and courteous responses
• Verify data for accuracy, ensuring consistency across reports
• Submitting weekly claims to relevant stakeholders
• Submitting monthly accruals to finance for invoicing
• Planning shift registers for my team
• Authorizing overtime
• Analysis and Reporting: Analyze claims data to identify trends or recurring issues to support continuous improvement initiatives.

Business Owner at ET On The Move Pty Ltd (2023-08 – 2024-09)

• Identifying new business opportunities and diversifying service offerings
• Identifying potential growth areas
• Reducing overhead costs and negotiating favorable contracts with clients
• Assess vehicles and maintenance to ensure safety

Logistics and Commercial Coordinator at Fruitalyst (Clemengold) (2020-04 – 2023-07)

• ERP System management (updating, testing and maintaining)
• Ensuring FIFO is maintained at the depots
• Coordinate fruit donations made to NGO’s / NPO’s
• Create and maintain electronic filing systems (Record keeping)
• Develop processes that make the supply chain more efficient and organized
• Packhouse visits to ensure processes and systems are on track
• Working in collaboration with Logistics Manager during the procurement of fruit
• Controlling and monitoring activities on the ERP system for 3 regions (Western Cape, Gauteng, Kwazulu-Natal)

Logistics Admin Coordinator at BerryWorld South Africa (2018-06 – 2020-03)

• ERP System management (updating, testing and maintaining)
• Managing databases, filing systems and shipping information
• Working in collaboration with Procurement Manager during the procurement of fruit
• Supporting Packaging Coordinator with administration
• Preparing reports, presentations and correspondence
• Checking costs, processing invoices and managing two administrators (daily tasks and performance reviews)
• Obtaining season forecasts to communicate changes to Sales Account Manager
• Support Business Systems Analyst
• Training new employees and producers on the ERP System
• All administration tasks within the scope of export logistics, post-season reporting and interaction with producers

Logistics Administrator at BerryWorld South Africa (2016-09 – 2018-05)

• Managing databases, filing systems and shipping information
• Allocating fruit to local market
• Applications for organic certificates & sea freight insurance
• Processing and checking invoices
• Cost control checking
• Coordinate shipping documentation, fruit consignments and various reconciliation work
• Ad hoc administrative duties

Administrative Assistant at Capitec Bank Head Office (2013-08 – 2016-09)

• Assist Head of Compliance with weekly and monthly reports and FICA requirements
• Train new employees (Data Capturers)
• Render logistical support services: travel and accommodation, conferences, meetings, creditors, stationery, expense claims
• Monitor and report loopholes in current processes and procedures to ensure consistency in the performance of tasks
• Constant updated knowledge of the prevention of organized crime

Data Capturer at Capitec Bank Head Office (2012-06 – 2013-08)

• Submitting reports to the regulators
• Assist administrative assistant with queries
• Capturing information provided by investigators on the relevant portals
• Ad hoc support tasks

Temp: Admin Assistant at ENGEN (2012-03 – 2012-06)

• Cash counts & reconciling daily sales with cash received
• Reconciling account customers
• Manage cashiers
• Complete daily dashboards
• Provide administrative to the Managing Director
• Placing orders and checking deliveries
• Stock take

Level 1 - Newcomer – TOQAN AI

Level 2 - Rookie – TOQAN AI

Level 3 - Explorer – TOQAN AI

Level 4 - All Star – TOQAN AI

Level 5 - Trailblazer – TOQAN AI

Certificate in Supply Chain Management, Logistics, Materials, and Supply Chain – University of Cape Town (2019)

Bachelor of Administration – University of South Africa (2015 – 2019)

NQF Level 4 (Certificate) in Banking – Cornerstone (BANKSETA) (2015)

Grade 12 (Matric) – Union High School (2008)