Innocentia Maluleke

Assisted in translating complex shipment requirements into accurate pricing for competitive bids while focusing on business objectives. Gained 3 years of experience in freight forwarding with a focus on pricing and estimating for import, export, and cross-trade shipments across road, sea, and air freight.

Utilized

CargoWise1, Microsoft Excel, and Microsoft Word to deliver precise estimates with a strong emphasis on detail and quick response times.

Pricing Estimator - A. Hatdrodt

(2023-07 - 2026-08)

Freight Forwarding

• Prepare pricing estimates for import, export and cross-trade shipments, reviewing shipment requirements and selecting the appropriate freight solution.
• Work across road, sea and air freight, supporting accurate costing and competitive quotations for different shipment needs.
• Use CargoWise1, Microsoft Excel and Word to capture, review and manage pricing information while keeping records organised and accurate.
• Review freight requirements and rates carefully to reduce pricing errors, support timely quotations and help the business respond quickly to customer needs.
• Work with internal teams and relevant stakeholders to clarify shipment details, resolve pricing queries and ensure estimates reflect the required service.
• Manage multiple requests and deadlines while maintaining attention to detail in a fast-moving freight forwarding environment.

Admin & Receptionist Intern - Lumen Learning Centre

(2022-01 - 2023-05)

• Handled reception and day-to-day administrative support, including professional communication with visitors, clients and staff.
• Managed documents, data and routine office information using Microsoft Word and Excel, while keeping records accurate and organised.
• Supported scheduling, filing, correspondence and general office tasks, developing strong time-management and attention-to-detail skills.
• Various administrative duties

Receptionist - Xoli karenga

(2021-01 - 2022-04)

• Greeted an average of 40+ daily visitors, clients, and vendors warmly, managed digital sign-in logs, and maintained a clean, secure lobby area.
• Drafted basic office correspondence, scanned/filed sensitive documents, and assisted administrative teams with high-volume data entry and filing.

Stock Control Assistant - Ngavaza Spaza.

(2019-06 - 2020-05)

Daily Cash & Sales Management

• Register & Till Balancing: Open and close tills, handle cash floats, and reconcile daily cash collections against sales slips or airtime/electricity point-of-sale terminal receipts.
• Payment Processing: Manage card transactions, cash payouts, and mobile payment platforms (e.g., Kazang, Flash, or Yoco).
• Stock Intake: Receive orders from wholesalers or distributors, offload goods, and verify delivery notes against actual item counts.
• Merchandising & Shelving: Ensure fast-moving items (bread, milk, airtime, maize meal, coldrinks) are fully stocked, clean, and properly priced.

N4 - Public Management, Communication and business management (2019-01)

Matric - Jim Chavani High (2018-01)