Ireen Moopelo

Experienced retail management professional with 12 years of progressive leadership experience at Truworths. Promoted from Sales Associate to Supervisor to Store Manager. Strong background in customer service, administration, staff leadership, recruitment, scheduling, banking, reporting, training, performance management and problem solving. Seeking opportunities in administration, customer service, reception or office support.

Store Manager - Truworths

(2018-01)

• Managed 6 employees
• Conducted interviews
• Training and performance reviews
• Schedules
• Banking and cash-ups
• Customer escalations
• Reporting

Supervisor - Truworths

(2017-01 - 2018-12)

• Supervised daily operations
• Coached staff

Sales Associate - Truworths

(2014-01 - 2017-12)

• Delivered excellent customer service

Grade 12

N4–N6 - Marketing Management