Irene Rapita

Despatch Controller candidate with 3+ years in stock control, despatch coordination, and team supervision. Proven experience executing weekly/monthly stock counts, verifying orders against invoices/delivery notes, and coordinating truck loading to meet dispatch deadlines. Skilled in compiling accurate operational reports, KPI dashboards, and inventory reconciliations using Excel, POS and Pastel.

Experienced in supervising teams of 10+ managing staff scheduling, attendance, and escalating IR/disciplinary matters in line with company policy. Strong coordinator with track record of maintaining 99% data accuracy and ensuring compliance. Seeking to apply despatch, reporting, and leadership skills as a Despatch Controller at Tiger Brands.

Cashier/Shop Assistant at Mr Price Group Clothing (2022-06 – Present)

• Coordinated/participated with loading team to ensure receiving was done on time and accurately, assisting with capturing of stock orders.
• Assisted with weekly/monthly stocktakes by counting and verifying physical stock against system records, reporting discrepancies to improve inventory accuracy.
• Completed end-of-day sales, lay-by, and return reports, ensuring accurate documentation submitted on schedule for management review.
• Maintained store presentation standards and managed product placement for effective stock rotation and availability.
• Resolved customer queries and complaints professionally during high-pressure peak trading periods.
• Participated in receiving stock, ensuring orders are complete and accurate, ensuring truck loaded on time, and identifying damages.

Fieldworker Supervisor at Statistics South Africa (2022-02 – 2022-04)

• Supervised a team of 10+ fieldworkers, scheduling daily routes and ensuring 95%+ data collection completion.
• Monitored staff attendance and conduct; escalated IR/disciplinary matters to management and Field Operation Officer as per organization policy.
• Coordinated daily deployment of teams, adjusting schedules in real-time to maintain on-time delivery of daily reports.
• Compiled daily, weekly, progress reports for management, maintaining 99% data accuracy using Excel to generate KPI dashboards.

Admin/Cashier at Olysa's General Steel (2018-06 – 2018-08)

• Captured customer orders and processed sales/till transactions using Pastel to support stock despatch and delivery schedules.
• Performed daily stock control checks, monitored inventory levels, and assisted with invoice processing to maintain accurate records.
• Conducted data capturing for sales and orders, generated daily transaction reports, and maintained filing systems for audit purposes.
• Liaised with customers and suppliers on order status via telephone and email, providing frontline administrative support.
• Verified orders against invoices and delivery notes to minimize errors and support on-time fulfilment.

Volunteer Secretary at Mohau Home Care Projects (2022-01 – Present)

• Coordinated a cross-functional volunteer team, scheduling meetings and activities to meet fundraising and outreach targets.
• Monitored volunteer attendance and engagement; addressed conduct issues through feedback and escalated concerns to the Project Manager in line with organization policy.
• Maintained accurate meeting minutes, attendance register, and post-event reports for submission to stakeholders including Department of Social Development.
• Acted as liaison between volunteers, management, and community to ensure clear communication, compliance with Service Level Agreements, and smooth operations.

Booking to Trail Balance - IQ Academy (August 2026 - October 2027)

Higher Certificate N5 in Management Assistant – Southwest Gauteng College (2016-01 – 2017-07)

National Senior Certificate in Matric – AB Phokompe Senior Secondary (2010-01 – 2015-12)