Isabel Dube
SOCIAL WELFARE OFFICER
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About
My primary objective is to gain experience that will improve my career. I am committed to make the most of every opportunity to develop my skills, through a challenging position that commensurate with my qualifications and that can elevate me to the most eminent peak that can help me grow. To add on, I'm a well-focused individual, who possess excellent verbal and written communication skills.
Bringing a pleasing personality, welcoming attitude, well manned individual, with ability to work with different people. I' am a self-propelled person who can work under minimum supervision. I consider myself a person with high emotional intelligence that has good interpersonal skills, and I can also work effectively in a team.
Experience
SOCIAL WELFARE OFFICER - Ministry of Social Welfare
(2018-01 - 2019-04)
- Provision of Assisted Medical treatment order to the vulnerable members of the community who cannot afford medical bills.
- Conducting home visits and writing reports of the visits.
- Writing probation officer's reports.
- Assessing public assistance clients.
- Updating files
- Attending court hearings for children who were in conflict with the law and child rape cases.
- Case management for family law and child protection.
- Advocating for Vulnerable groups in community ( Elderly, Disabled, Children and Women)
SECRETARY - Dream Foundation (A local NGO)
(2019-05 - 2019-11)
- Organizing meetings of the executive committee in conjunction with the chairperson
- Ensuring that executive committee members receive all executive committee papers and all necessary information at least two weeks before their meeting.
- Writing down minutes during meetings.
- Ensuring the distributing of the minutes to relevant parties and on time.
ASSISTANT PROJECT MANAGER - Dream Foundation (A local NGO)
(2019-12 - 2021-02)
- Assisting in the development of project plans, schedules and budgets.
- Effectively communicating and reporting to the project manager, project teams and other stakeholders.
- Analysing project data to assess performance and identifying areas that needs improvements.
- Proper management of resources.
- Ensuring that resources are allocated efficiently and are used to achieve optimal results.
- Making sure that projects outputs meet the required standards and expectations.
- Monitoring and evaluation of projects.
CUSTOMER SERVICE REPRESENTATIVE - Econet Zimbabwe
(2021-03 - 2024-02)
- Investigating and solving customer's queries
- Communicating with customers by phone.
- Refer customers to senior staff when necessary.
- Always up to date with the company's new services and products.
- Assisting with inbound and outbound customers.
- Meeting with management to discuss possible improvements to the company's customer service.
- Assess customer's accounts and make changes if necessary.
PROPERTY CONSULTANT - Northlink Properties
(2024-09)
- Coordinate and oversee open houses.
- Arrange meeting with prospective buyers
- Scheduling property showing and interview potential clients.
- Representing clients in negotiations with buyers, sellers and other parties.
- Responsible for property management and sales.
- Marketing and promoting properties that are available for both sale and renting.
- Assisting with the finalization of property sales or leases.
Education
HIGH SCHOOL 'O' LEVEL
HIGH SCHOOL 'A' LEVEL
BSc - Community Development Studies - Women's University in Africa (2016 - 2019)
Diploma - Digital Marketing - ZMC Design School (School of Java)
