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Isabel Dube

Isabel Dube

SOCIAL WELFARE OFFICER

Talent
City of Johannesburg, GautengMember since May 20, 2026
Customer ServiceEmotional intelligence
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Customer ServiceEmotional intelligence

About

My primary objective is to gain experience that will improve my career. I am committed to make the most of every opportunity to develop my skills, through a challenging position that commensurate with my qualifications and that can elevate me to the most eminent peak that can help me grow. To add on, I'm a well-focused individual, who possess excellent verbal and written communication skills.

Bringing a pleasing personality, welcoming attitude, well manned individual, with ability to work with different people. I' am a self-propelled person who can work under minimum supervision. I consider myself a person with high emotional intelligence that has good interpersonal skills, and I can also work effectively in a team.

Experience

SOCIAL WELFARE OFFICER - Ministry of Social Welfare

(2018-01 - 2019-04)

  • Provision of Assisted Medical treatment order to the vulnerable members of the community who cannot afford medical bills.
  • Conducting home visits and writing reports of the visits.
  • Writing probation officer's reports.
  • Assessing public assistance clients.
  • Updating files
  • Attending court hearings for children who were in conflict with the law and child rape cases.
  • Case management for family law and child protection.
  • Advocating for Vulnerable groups in community ( Elderly, Disabled, Children and Women)

SECRETARY - Dream Foundation (A local NGO)

(2019-05 - 2019-11)

  • Organizing meetings of the executive committee in conjunction with the chairperson
  • Ensuring that executive committee members receive all executive committee papers and all necessary information at least two weeks before their meeting.
  • Writing down minutes during meetings.
  • Ensuring the distributing of the minutes to relevant parties and on time.

ASSISTANT PROJECT MANAGER - Dream Foundation (A local NGO)

(2019-12 - 2021-02)

  • Assisting in the development of project plans, schedules and budgets.
  • Effectively communicating and reporting to the project manager, project teams and other stakeholders.
  • Analysing project data to assess performance and identifying areas that needs improvements.
  • Proper management of resources.
  • Ensuring that resources are allocated efficiently and are used to achieve optimal results.
  • Making sure that projects outputs meet the required standards and expectations.
  • Monitoring and evaluation of projects.

CUSTOMER SERVICE REPRESENTATIVE - Econet Zimbabwe

(2021-03 - 2024-02)

  • Investigating and solving customer's queries
  • Communicating with customers by phone.
  • Refer customers to senior staff when necessary.
  • Always up to date with the company's new services and products.
  • Assisting with inbound and outbound customers.
  • Meeting with management to discuss possible improvements to the company's customer service.
  • Assess customer's accounts and make changes if necessary.

PROPERTY CONSULTANT - Northlink Properties

(2024-09)

  • Coordinate and oversee open houses.
  • Arrange meeting with prospective buyers
  • Scheduling property showing and interview potential clients.
  • Representing clients in negotiations with buyers, sellers and other parties.
  • Responsible for property management and sales.
  • Marketing and promoting properties that are available for both sale and renting.
  • Assisting with the finalization of property sales or leases.

Education

HIGH SCHOOL 'O' LEVEL

HIGH SCHOOL 'A' LEVEL

BSc - Community Development Studies - Women's University in Africa (2016 - 2019)

Diploma - Digital Marketing - ZMC Design School (School of Java)

Skills

SOCIAL WELFARE OFFICER

Reviews

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