Isabella Jeftha

My name is Isabella Jeftha and I am currently 18 years old, I matriculated at Protea Heights Academy in 2025. My hobbies include reading, cooking and writing short creative stories and poems. I am eager to gain further work experience and expand my customer service skills.

Customer Service Cashier - Poppies - Brackenfell Boulevard And Protea Road, Cape Town

(2024-11 - 2025-08)

• Ensured that the workplace remained clean and welcoming to customers.
• Administered customer orders and accurately handled payment transactions.
• Handled high-pressure situations gracefully, maintaining composure during bustling periods or difficult interactions.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Effectively answered customer inquiries regarding products sold within the store and providing alternatives when needed.

Job Shadowing - Marais Muller and Hendricks - Kuils River, South Africa

(2024-06 - 2024-06)

• Completed administration tasks.
• Observed court procedures.
• Established partnerships with local businesses and organizations to provide internships and job shadowing experiences for students interested in pursuing specific career paths.

Volunteer - Othello Retire Village - Brackenfell, South Africa

(2022-06 - 2022-06)

Caring for patients.

• Supported engaging, fun, and smooth-running events by helping with organization and planning.

High School Diploma - Protea Heights Academy (2025-12)