Admin clerk at Inkosi Albert Luthuli Hospital (2019-08 – 2021-06)
Responsible for managing and maintaining the hospital's debtors' accounts, ensuring accurate and efficient financial record-keeping.
- Processing and reconciling patient accounts
- Managing invoices, statements, and payments
- Maintaining accurate financial records and reports
- Resolving account discrepancies and queries
- Communicating with patients, insurance companies, and other stakeholders
- Updating patient demographics and account information
- Identifying and pursuing outstanding debt
- Collaborating with other hospital departments (e.g., billing, finance)
- Ensuring compliance with hospital policies and financial regulations
Receptionist/Admin assistant at Berea technical college (2021-10 – 2023-12)
- Answering phone calls and directing them to the appropriate staff member
- Greeting students, parents, and visitors, and providing assistance
- Managing the front desk and reception area
- Handling mail, emails, and other correspondence
- Maintaining accurate records and databases
- Providing administrative support to staff and faculty
- Coordinating appointments, meetings, and events
- Preparing and distributing documents, reports, and other materials
- Managing student records, including enrollment, attendance, and grades
- Assisting with student registration, course scheduling, and other academic processes
- Handling payments, fees, and other financial transactions
- Maintaining confidentiality and handling sensitive information
- Performing other administrative task
Debtors clerk at Daly Credit coperation (2024-03 – 2026-04)
- Communicating with debtors: Discussing payment options and resolving outstanding debts
- Maintaining records: Keeping accurate records of interactions and payment agreements
- Following laws and regulations: Adhering to all relevant laws and regulations governing debt collection practices
- Working with others: Collaborating with other team members to achieve collection targets and goals
- Recording debtor accounts receipts
- Completing the debtors control sheet daily
- Calculating interest on overdue accounts
- Submitting a record of all overdue accounts to the head of the financial department
