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Jackie

Jackie

Employee Relations Manager

Talent
LydenburgMember since October 20, 2026
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About

Develop, plan and implement the Amandelbult Complex Mine (Tumela Mine, Dishaba Mine, Concentrator, and Central Service) ER Strategy that aligns to the business Strategy. Analyse Operations ER trends and take appropriate action Liaison with Operations HR team to solve problems that impact on the ER.

Experience

Employee Relations Manager at Anglo American (2020-01 – Present)

  • Develop, plan and implement the Amandelbult Complex Mine (Tumela Mine, Dishaba Mine, Concentrator, and Central Service) ER Strategy that aligns to the business Strategy.
  • Analyse Operations ER trends and take appropriate action
  • Liaison with Operations HR team to solve problems that impact on the ER.
  • Advise Operations Team on the implications of ER legislation and policies for work practices and systems in the Operations and advise on appropriate changes.
  • Support the building of employee relation’s services to improve employee’s commitment and support to the Operations.
  • Ensure that regular audits are carried out to ensure alignment to Policy.
  • Ensure that all systems and procedures in the function are effective and compliant to legislation
  • Monitor and audit all Operations practices to ensure compliance to policy guidelines.
  • Ensure that training courses satisfy ER needs
  • Support the setting up of employee forums and other necessary employee communication channels.
  • Advise management on legal position for ER issues
  • Co-ordinate required legal and expert advice regarding ER issues for the Operations.

Employee Relations Manager at Anglo American (2016-07 – 2019-12)

  • Develop, plan and implement the Tumela Mine ER Strategy that aligns to the business Strategy of the Amandelbult Complex.
  • Monitor and proactively address ER risks.
  • Partner with a cross-functional group of subject-matter experts to design and execute ER strategy.
  • Drive people-related, cross functional ER initiatives. Provide insightful data to guide decision making and provide proactive solutions.
  • Build organizational health by ensuring that the organization is structured in a way that helps achieve business objectives. Manage talent effectively to ensure we have the right people in the right roles.
  • Set the ER strategy for Operations’ programs. Educate Line Management, employees and Organised Labour on various ER initiatives.
  • Partner closely with functional HR Partners and Anglo American Platinum corporate to deliver high-value service to client groups.
  • Address and manage a broad spectrum of employee relations matters. Handling of CCMA referrals from conciliation up to arbitration process.
  • Advise all staff on the interpretation, application and implementation of Operations wide HR policies, procedures, processes and its systems
  • Ensures that the ER governance is in place and performs seamlessly across the Operation. Provides specialist advice on ER matters and within currently and applicable legislation.
  • Create the end-to-end People and ER Strategy that will support Management.

Employee Relations Officer at Anglo American (2006-07 – 2008-05)

Human Resources Officer at Kudu Granite (2005-07 – 2006-06)

  • Facilitating recruitment processes in collaboration with the recruitment section to ensure efficiency optimization.
  • Supporting business with formulating a workforce plan. Manage the performance management process (including the PDP’s).
  • Provide Human Resource expertise, advice and support to assist business partners on Organisational Effectiveness and culture change initiatives to ensure a high-performance environment and the retention and growth of the organisation's talent base.
  • Drive the EE agenda in conjunction with the EE unit and business partners. Facilitating training and development as a retention strategy
  • Assist with the implementation and monitoring effectiveness and of Wellness Programs
  • Comply, monitor and take corrective action relating to risk standards by flagging people (HR) risks and incorporating risk management aspects back into the HR processes.
  • Managing the deliverables of the HR administrator(s) in area of responsibility and thus providing continuous support as required.
  • Provide advice and guidance to line managers on disciplinary cases and grievances.
  • Implement practices to ensure statutory compliance and regularly provide guidance to line managers.
  • Participate in consultations and meetings with organised labour. Handling of CCMA referrals from conciliation up to arbitration process.

Acting Human Resources Manager at Sun International (Sun City) (2003-10 – 2003-12)

Human Resources Administrator at Sun International (Sun City) (2003-04 – 2005-06)

  • Updating and maintenance of the HR database (personal information, process updates, etc.)
  • Compilation of the Human Resources weekly and month end report
  • Ensuring adherence to HR policies and processes in respect of leave, shift allowances, transfers, medical aids, and performance management.
  • Facilitate the capturing of deductions and ensuring compliance to relevant statutory deductions requirements. Deductions may include loans, garnishee orders, medical aid, life insurance, home loan, etc.
  • Ensure successful induction and orientation of new employees
  • Assist with the implementation and monitoring effectiveness and of Wellness Programs
  • Assisting with recruitment processes in collaboration with the recruitment section to ensure efficiency optimization.
  • Attend CCMA conciliations and arbitration.

Human Resources Trainee at Sun International (Sun City) (2002-03 – 2003-03)

Corporate Social Investment Coordinator at Sun International (Sun City) (2001-07 – 2002-02)

  • Coordinate corporate social investment within the HR department.
  • Identify community needs in conjunction with community leaders and IDP manager.
  • Management and report on the CSI budget.
  • Communicate effectively at all levels of the organisation and with external stakeholders.
  • Lead the social responsibility committee. Manage hydroponics farm.

Education

Post Graduate Diploma in Labour Law – University of Johannesburg (2017)

BA Honours in Industrial Psychology – Potchefstroom University (2000)

BA in Human Resources – Potchefstroom University (1999)

Grade 12 (Matric) – Tshedimosetso Secondary (1993)

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