Jacobus
Operations/Branch Manager
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About
Prepare and analyse financial reports, including sales figures, expenses, and profit margins, to track performance and identify areas for improvement. Monitor and maintain inventory levels of automotive parts, accessories, and fuel products, ordering supplies as needed to meet customer demand. Develop and implement strategies to increase sales and profitability.
Experience
Operations/Branch Manager at Total Energies (2023-01 – Present)
- Prepare and analyse financial reports, including sales figures, expenses, and profit margins, to track performance and identify areas for improvement.
- Monitor and maintain inventory levels of automotive parts, accessories, and fuel products, ordering supplies as needed to meet customer demand.
- Develop and implement strategies to increase sales and profitability.
- Foster a positive and inclusive work culture, promoting teamwork, accountability, and continuous improvement among staff members.
- Implement and enforce safety protocols and procedures to maintain a safe working environment for employees and customers.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
- Conduct regular inspections of equipment and facilities to identify maintenance needs and ensure compliance with regulatory requirements.
- Update systems daily- Pastel, Namos, TSA Dealer & Excel
- Manage all Shift Changes
- Manage all Cash Ups
- Manage all fleet accounts, statements and collections
- Managed daily operations of a fleet of trucks, ensuring compliance with safety, road, and transport regulations.
- Oversaw driver schedules, route planning, and delivery efficiency to meet customer deadlines.
- Implemented preventative maintenance programs to reduce vehicle downtime and repair costs.
- Monitored fuel usage, controlled costs, and introduced strategies for improved efficiency.
- Ensured compliance with health, safety, and legal requirements, including vehicle licensing and roadworthy certifications.
- Recruited, trained, and supervised drivers, ensuring adherence to company standards and road safety policies.
- Managed budgets, reporting, and fleet performance KPIs for senior management.
- Coordinated with suppliers, service providers, and insurers to maintain optimal fleet operations.
- Web Fleet Tracking.
Receiving/Warehouse Manager at SUPERSPAR WITFIELD (2019-01 – 2022-12)
Reason for leaving: Better opportunity (Financially and Career)
- Ensure the receiving department adheres to: Accurate verifying, scanning, and capturing of physical goods receipts for the store following company policy.
- Receiving all warehouse goods and invoices.
- Prevention and return of all unordered or damaged goods delivered to the store, and accurately complete credit notes for nonacceptance.
- Verify and check deliveries and invoices for total consistency: Goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
- Ensure deliveries are for the store and that the delivery note and invoice details agree
- Dispatch all returns that are to be uplifted by a supplier on presentation of a pick-up slip in accordance with company policy
- Prepare and log warehouse claims on the warehouse claims system.
- Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor.
- Process all returns to suppliers in compliance with company SOPs.
- Follow up with supplier representatives as to the upliftment of supplier returns in order to minimize their balance.
- Oversee and manage return policy: credit note, supplier returns, warehouse credit.
- Capture all goods on warehouse invoices.
- Accurately verify and check invoices.
- Capture all invoices that have been goods received in compliance with operating policies.
- Ensure effective document flow, including capturing and filing.
- Execute the warehouse credits process in compliance with the company operating procedure.
- Ensure all physical controls over the goods receiving area are in place and operational.
- Ensuring the storerooms are in an orderly and clean state.
- Ensure no unauthorized access is granted to the store via the good receiving area.
- Manage and control high-risk stock.
- Mentor and train Receiving/Capturing Clerks and Store merchandisers to ensure their performance meets company standards and continually improves.
- Ensure correct staff scheduling.
- Conduct performance management, staff development and training plans.
- Constantly moving stock from warehouse to Store operating with Forklift.
- Managing of the liquor store as well as an separate warehouse consisting of +- 400 pallets of varies goods.
Team Leader at CLOVER Bloemfontein (2014-12 – 2018-12)
Oversee the Dispatching and Receiving of Goods. Reason for leaving: Moved to Johannesburg.
- Prepare stock for the current week and following week upon receipt of the shipping list.
- Advise dispatchers accordingly on the requirements of the order to prepare for the current week as well as the following week.
- Effectively communicate with other departments and personnel, both internal and external, oversee the movement of product.
- Managing of waste.
- Productivity Management.
- Oversee the loading of vehicles including direct loading / and loading / offloading of stock and returns in dispatch.
- Manage quality of the orders delivered by performing spot checks with the Dispatchers and Order checker.
- Investigate queries, complaints to achieve resolution to advise all parties on the way forward.
- Manage the administration of the department.
- Counting money.
- Effectively manage/supervise the Dispatch team to ensure that their responsibilities and tasks are adhered to.
- Making sure all stock gets delivered appropriately.
- Transporting stock from warehouse to trucks via forklift.
- Managing a team of +- 40 personnel, tasked to do all promotions across the Clover/Danone range.
- Ensuring all stock is rotated and orders are placed accordingly to keep stock levels persistent.
- Ensuring all trucks was filled with fuel and trucks holding stock was connected to power points as well as locking warehouse.
Education
– Hoërskool HTS (2014)
