Jacques van Eeden

Operations & Facilities Manager with responsibility for a 12-room boutique hotel, spa and event venue. Lead a 5-person team, oversee procurement, supplier negotiations, stock control, maintenance coordination and facilities readiness. Currently supporting a 10-room expansion project. Reduced washing powder consumption by approximately 50% by changing suppliers and implementing a controlled weighing system. Seeking opportunities in Operations, Facilities, Property Operations and Procurement.

OPERATIONS LEAD – FACILITIES at THE FEATHER HILL (2024-01 – Present)

• Lead and manage a 5-person facilities and housekeeping team.
• Oversee daily operations of a 12-room boutique hotel, spa and venue.
• Manage stock control, procurement and supplier relationships.
• Compare supplier pricing and negotiate cost-effective purchasing decisions.
• Coordinate maintenance activities and contractor scheduling.
• Support operational planning for a 10-room expansion project.
• Implemented a supplier change and controlled weighing system that reduced washing powder consumption by approximately 50%.

OPERATIONS ADMINISTRATOR at THE FEATHER HILL (2024-01 – 2025-01)

• Coordinated workflows, scheduling support and operational recordkeeping.

CLIENT & OPERATIONS CONSULTANT at MOOIVAAL MEDIA (2022-01 – 2024-01)

• Managed client accounts, invoicing and workflow coordination.

BUSINESS OWNER & PHOTOGRAPHER at SELF-EMPLOYED (2011-01 – 2022-01)

• Managed sales, scheduling, invoicing and client delivery.

TECHNICAL SUPPORT SPECIALIST (2002-01 – 2009-01)

• Systems maintenance and issue resolution.