Jade Sampson

Resourceful Manager with over 2 years of experience in retail sales management, team leadership, and operational optimization. Proven ability to enhance team dynamics, streamline workflows for increased efficiency, and improve customer satisfaction through prompt issue resolution. Adept at staff training, inventory management, and ensuring seamless daily operations. Eager to leverage strong leadership and problem-solving skills to contribute to the success of the Willowbridge branch.

Manager - Blingalicious - Kuilsriver

(2022-02)

• Cultivated a collaborative environment, enhancing team dynamics and consequently improving communication and productivity.
• Optimised operational workflows utilizing process improvement techniques, leading to increased efficiency and cost reductions.
• Instituted comprehensive staff training programs to elevate employee skills and service quality.
• Directed daily tasks to ensure seamless business operations and adherence to compliance standards.
• Managed employee scheduling effectively to meet business demands while ensuring staff satisfaction.
• Addressed customer complaints promptly and professionally, thereby boosting satisfaction ratings.
• Maintained high standards for store appearance and cleanliness.
• Enhanced inventory management processes, which minimised stockouts and boosted sales.
• Identified and rectified operational inefficiencies proactively.

MATRIC - Sarepta HIGH SCHOOL (2014-01 - 2019-12)