Jael Santo

Professional and well-organised administrative support candidate with experience in front-office operations, client interaction, and office coordination. Skilled in managing reception duties, handling communication channels, and supporting daily administrative workflows in structured environments. Seeking opportunities in Reception, Front Desk, or Office Administration where strong communication, organisation, and customer service skills can be applied.

Administrative Manager - HomeChoice

(2025-02)

• Manage front-office interactions and handle incoming client enquiries professionally
• Coordinate daily administrative operations and office workflow
• Maintain organised filing systems and internal documentation
• Support communication between departments and external clients
• Assist with scheduling, reporting, and daily operational coordination
• Ensure smooth execution of office procedures and service delivery standards

Sales Associate (YES Programme) - TFG @Home

(2022-03 - 2023-03)

• Assisted customers with product enquiries and in-store service
• Managed point-of-sale transactions and customer interactions
• Supported store operations and maintained service standards
• Contributed to a positive customer experience environment

National Senior Certificate - Boitshoko Secondary School (2018)

Certificate in Office Administration - Office Administration - EduCourse Online Learning (2023)

Certificate: Receptionist Introduction - Reception - EduCourse Online Learning (2024)

Certificate: Payroll Administration - Payroll Administration - EduCourse Online Learning (2026)