James Smith

I am an hotelier with 10 years’ experience in 5*star establishment. My strengths include total commitment, interaction with people at all levels, decision making, problem solving, working well under pressure, diplomacy, leadership, a solid work ethic, communication, attention to detail, ambition, a commitment to ongoing learning and personal ethics.

I am keen to take on a challenging management post where I can fully utilise my planning, interaction, leadership and problem solving skills. I thrive in a culture of guest centeredness and on the pressures and challenges of supplying superb service. I’m passionate about my work and strongly believe that a holistic approach to customer service is crucial.

My ideal employer is a highly professional, well structured, high quality Company with a reputation for consistently exceeding guest expectations.

experienced in hotel industry for 16 years as concierge and guest relations officer ,multi lingual registered tourist guide

matriculant in 1989

tour guide certificate in 2018