Jan Janse van Rensburg

I am an experienced automotive technician with 29 years of experience. Over the years, I have developed extensive hands-on experience working with all car brands, building a reputation for accurate fault diagnosis, quality workmanship, and reliable customer service. My expertise includes engine diagnostics, electrical and electronic fault finding, transmission repairs, routine servicing, preventative maintenance, and advanced diagnostic testing using professional equipment.

I am passionate about identifying and resolving even the most complex vehicle issues efficiently and effectively. I am committed to providing honest advice, dependable repairs, and cost-effective solutions that keep my customers' vehicles running safely and reliably. I take pride in building long-term relationships with my customers through integrity, attention to detail, and a commitment to excellence.

My goal is to provide trusted automotive servicing and repairs that give every customer confidence and peace of mind.

Apprentice - Hyundai Welkom

(1997-01 - 1999-12)

• Assisted with servicing, maintenance, and repair of petrol and diesel vehicles.
• Performed routine vehicle inspections to identify mechanical and electrical faults.
• Carried out oil changes, filter replacements, brake servicing, and other scheduled maintenance tasks.
• Assisted with engine, transmission, suspension, steering, and braking system repairs.
• Used diagnostic equipment to identify faults under the supervision of experienced mechanics.
• Removed, repaired, and replaced worn or damaged vehicle components.
• Conducted battery, charging system, and starter motor tests.
• Maintained a clean, organised, and safe workshop environment in accordance with health and safety regulations.
• Selected and used hand tools, power tools, and workshop equipment correctly and safely.
• Recorded repair work and assisted with completing service documentation.
• Assisted with pre-delivery inspections and final quality checks before vehicles were returned to customers.
• Learned and applied manufacturer specifications and workshop procedures.
• Supported senior technicians in troubleshooting complex mechanical and electrical problems.
• Communicated effectively with supervisors and team members to ensure efficient workflow.
• Maintained good housekeeping practices and adhered to occupational health and safety standards at all times.

Apprentice and Qualified Mechanic - Hyundai Centurion

(1999-01 - 2004-12)

• Performed comprehensive diagnostic testing to identify mechanical, electrical, and electronic vehicle faults using specialised diagnostic equipment.
• Conducted routine servicing and preventative maintenance in accordance with manufacturer specifications.
• Diagnosed and repaired engine, transmission, braking, suspension, steering, cooling, and exhaust system faults.
• Inspected vehicles and recommended appropriate repairs to ensure safety, reliability, and optimal performance.
• Repaired and replaced defective components, including engines, transmissions, clutches, timing systems, and electrical components.
• Performed fault-finding and repairs on vehicle electrical and electronic systems, including sensors, wiring, control modules, and charging systems.
• Conducted pre-delivery inspections and final quality control checks before releasing vehicles to customers.
• Maintained accurate service records and completed repair documentation in accordance with workshop procedures.
• Used manufacturer-approved service information, technical manuals, and diagnostic software to perform repairs.
• Carried out warranty repairs in compliance with manufacturer guidelines where applicable.
• Ensured all work was completed efficiently while maintaining high standards of workmanship and customer satisfaction.
• Adhered to occupational health and safety regulations and maintained a clean, organised workshop environment.
• Assisted with mentoring apprentice mechanics by providing technical guidance and practical training.
• Stayed up to date with new vehicle technologies, diagnostic procedures, and manufacturer service bulletins through continuous professional development.

Automotive Technician, Cotech Forman - Multi franchise- Kia, Renaultm Daihatsu, Tata

(2004-01 - 2009-12)

• Diagnosed and repaired mechanical, electrical, and electronic faults across Kia, Renault, Daihatsu, and Tata vehicles using manufacturer-approved diagnostic equipment.
• Performed scheduled servicing, preventative maintenance, and repairs in accordance with manufacturer specifications.
• Conducted advanced fault-finding on engine management, transmission, braking, suspension, steering, and electrical systems.
• Completed warranty repairs while ensuring compliance with manufacturer standards and dealership quality requirements.
• Assisted the Workshop Foreman in coordinating daily workshop activities and allocating repair work to technicians.
• Provided technical guidance and support to technicians and apprentices on complex diagnostic and repair procedures.
• Performed final quality inspections and road tests to verify repairs before vehicles were released to customers.
• Ensured accurate completion of job cards, service reports, warranty documentation, and repair records.
• Maintained workshop productivity by monitoring repair progress and ensuring jobs were completed within allocated labour times.
• Liaised with service advisors regarding technical findings, repair recommendations, and additional work required.
• Ensured compliance with occupational health and safety regulations and maintained high housekeeping standards within the workshop.
• Participated in manufacturer technical training to remain current with new vehicle technologies, diagnostic procedures, and repair methods.
• Maintained high standards of workmanship, customer satisfaction, and adherence to dealership policies and procedures.

Workshop Manager - KIA Centurion

(2009-01 - 2013-12)

• Managed the daily operations of the workshop to ensure efficient workflow, productivity, and high-quality service delivery.
• Planned, scheduled, and allocated work to technicians to maximise workshop efficiency and meet customer deadlines.
• Supervised and supported technicians, apprentices, and workshop staff, providing technical guidance and performance coaching.
• Monitored workshop productivity, labour utilisation, and key performance indicators (KPIs) to achieve operational targets.
• Ensured all servicing, repairs, and warranty work were completed in accordance with Kia manufacturer standards and dealership policies.
• Assisted technicians with advanced diagnostics and the resolution of complex mechanical and electrical faults.
• Conducted final quality inspections and authorised the release of completed vehicles to customers.
• Worked closely with service advisors to communicate repair progress, technical findings, and additional work requirements.
• Managed workshop resources, tools, equipment, and inventory to ensure operational readiness and minimise downtime.
• Ensured compliance with occupational health and safety regulations and maintained a clean, organised, and safe workshop environment.
• Oversaw warranty claim processes and ensured accurate completion of service records, repair orders, and technical documentation.
• Handled customer concerns and technical queries professionally, ensuring high levels of customer satisfaction and retention.
• Coordinated staff training and supported continuous professional development to maintain technical competency.
• Implemented process improvements to enhance workshop efficiency, service quality, and overall operational performance.
• Ensured compliance with manufacturer service campaigns, recalls, and technical service bulletins.

Aftersales manager, parts and workshop manager - KIA Kempton

(2013-01 - 2016-12)

• Managed the overall aftersales operation, including the workshop, parts department, and customer service functions.
• Planned, coordinated, and monitored daily workshop and parts department activities to achieve productivity and profitability targets.
• Led and supervised service advisors, workshop staff, technicians, parts personnel, and support staff, ensuring high performance and accountability.
• Monitored departmental key performance indicators (KPIs), including labour sales, parts sales, workshop efficiency, productivity, and customer satisfaction.
• Ensured all servicing, repairs, warranty work, and parts operations complied with Kia manufacturer standards and dealership policies.
• Oversaw inventory management, stock control, procurement, and ordering of genuine Kia parts to maintain optimal stock levels.
• Worked closely with service advisors and technicians to ensure accurate diagnosis, timely repairs, and effective communication with customers.
• Managed warranty claims, manufacturer audits, service campaigns, and technical service bulletins in accordance with manufacturer requirements.
• Developed and implemented strategies to improve workshop performance, aftersales revenue, customer retention, and operational efficiency.
• Handled customer complaints and resolved technical and service-related issues promptly and professionally.
• Managed departmental budgets, monitored expenses, and implemented cost-control measures to maximise profitability.
• Ensured compliance with occupational health and safety legislation, dealership policies, and quality management standards.
• Coordinated staff recruitment, training, performance management, and ongoing professional development.
• Built and maintained strong relationships with customers, suppliers, and manufacturer representatives to support business growth and service excellence.

Head Foreman and assistant manager - Hyundai Centurion

(2017-01 - 2020-12)

• Managed the day-to-day operations of the workshop to ensure efficient workflow, high productivity, and quality service delivery.
• Assisted the Dealer Principal and Service Manager with the overall management of the service department and workshop operations.
• Supervised and provided technical support to workshop foremen, automotive technicians, apprentices, and service staff.
• Diagnosed and resolved complex mechanical, electrical, and electronic faults using Hyundai-approved diagnostic equipment and procedures.
• Allocated repair work, monitored job progress, and ensured repairs were completed within manufacturer labour times and dealership standards.
• Performed final quality inspections and authorised completed repairs before vehicles were released to customers.
• Ensured compliance with Hyundai manufacturer standards, warranty requirements, service campaigns, and technical service bulletins.
• Monitored workshop productivity, efficiency, and key performance indicators (KPIs), implementing improvements where required.
• Worked closely with service advisors to communicate technical findings, repair recommendations, and progress updates to customers.
• Assisted with warranty authorisations and ensured accurate completion of job cards, repair orders, and technical documentation.
• Managed workshop equipment, tools, and resources to ensure safe and efficient operations.
• Trained, mentored, and evaluated technicians and apprentices to improve technical skills and performance.
• Ensured compliance with occupational health and safety regulations and maintained a clean, organised, and safe working environment.
• Assisted in resolving customer concerns and technical issues, maintaining high levels of customer satisfaction and service quality.
• Supported budgeting, resource planning, and continuous improvement initiatives to enhance workshop performance and profitability.

CEO and Owner - JVR Diagnostics and Solutions

(2021-01 - 2026-12)

• Founded and manage the day-to-day operations of JVR Diagnostics and Solutions, specialising in Hyundai and Kia vehicle diagnostics, servicing, and repairs.
• Lead all aspects of business strategy, operations, financial management, and business development.
• Perform advanced diagnostics and repairs on mechanical, electrical, and electronic vehicle systems using specialised diagnostic equipment.
• Oversee workshop operations, ensuring high standards of workmanship, efficiency, quality control, and customer satisfaction.
• Develop and implement business growth strategies, marketing initiatives, and customer retention programmes.
• Manage customer relationships by providing technical advice, repair recommendations, and exceptional after-sales service.
• Prepare quotations, invoices, and service reports, while maintaining accurate business and customer records.
• Procure workshop equipment, tools, spare parts, and consumables while managing supplier relationships and inventory.
• Ensure compliance with occupational health and safety regulations, environmental standards, and industry best practices.
• Recruit, train, supervise, and mentor workshop staff to maintain a skilled and high-performing team.
• Monitor financial performance, prepare budgets, control operational costs, and implement strategies to improve profitability.
• Stay current with advances in automotive technology and continuously update diagnostic knowledge through ongoing professional development.
• Build and maintain the company's reputation through professional service, integrity, and commitment to delivering reliable automotive solutions.

National Diploma - Motor trade (1997)

Motor Mechanic - Motor Industry Training board (MERSETA) - Nissan Training Centre South Africa (2001)

International Cotech Tecnician - Renault South Africa (2004)

Local Master Technician - Kia Korea (2011)

Chassis Expert- Master Expert - Kia Korea (2011)

Engine Expert- Master Expert - Kia Korea (2011)