Janette Swartz

I am highly organized, detail-oriented, and possess exceptional communication skills, which allow me to effectively interact with both internal and external stakeholders. I am proficient in managing calendars, coordinating meetings and events, and prioritizing tasks to ensure the smooth functioning of the office.

In my previous role as an administrative at Smitson Engineering Company, I was responsible for managing the daily operations of the office, handling incoming and outgoing correspondence, scheduling appointments, and providing general administrative support to the team. I also assisted with organizing meetings, preparing reports, and maintaining office supplies. Overall, my experience has equipped me with strong organizational, communication, and problem-solving skills that are essential for an administrative assistant role.

I have a diverse set of technical skills that are crucial for the efficient management of office tasks. Some of my key technical skills include:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Data entry and management
• Scheduling and calendar management
• File organization and electronic document management
• Database management and reporting
• Familiarity with online collaboration tools (Google Workspace, SharePoint)
• Strong internet research skills
• Typing and transcription proficiency
• Presentation design
• Troubleshooting and basic technical support

In my experience, I have found that effective communication and empathy are key when dealing with difficult clients or colleagues. Regardless of the situation, I always strive to remain calm and professional. I listen attentively to their concerns, validate their feelings, and try to understand their perspective.

I then work towards finding a solution that addresses their needs while also aligning with the organization’s goals. If necessary, I involve a supervisor or mediator to help resolve any conflicts.

In my experience, I have found that effective communication and empathy are key when dealing with difficult clients or colleagues. Regardless of the situation, I always strive to remain calm and professional. I listen attentively to their concerns, validate their feelings, and try to understand their perspective.

I then work towards finding a solution that addresses their needs while also aligning with the organization’s goals. If necessary, I involve a supervisor or mediator to help resolve any conflicts.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Data entry and management
• Scheduling and calendar management
• File organization and electronic document management
• Database management and reporting
• Familiarity with online collaboration tools (Google Workspace, SharePoint)
• Strong internet research skills
• Typing and transcription proficiency
• Presentation design
• Troubleshooting and basic technical support
• payroll , etc.
• health and safety on sites

Matric basic health and safety conditions risk assessment