Janova Govender

Resigned. Worked as Janova Pillay

Legal Administrator - RL Daly Attorneys

(2005-11 - 2016-02)

Resigned. Worked as Janova Pillay

Human Resources Administrator - CCI Call Centres

(2016-03 - 2020-02)

Moved to new department. Worked as Janova Pillay

Risk and Compliance Senior GRC Analyst - CCI Call Centres

(2020-03 - 2025-09)

Resigned. Worked as Janova Pillay

• Security Controls Assurance for Data checks on client and internal systems
• Tracked and monitored progress of all outstanding risks until closure, provided support for stakeholders.
• Complete Assessments to determine controls, processes, and practices to establish control ratings for risks
• Compiled reports, summaries, and presentations to communicate findings to key stakeholders within and outside the organisation
• Supported operations risk teams with management of operational and workplace health and safety.
• Performed independent tests and analysis to determine the magnitude of risk and devise appropriate mitigation plans.
• Identified practices within the organisation contributing to increased financial risk and recommended feasible solutions.
• Assisted business unit Managers to develop checklists and procedures to self-check own departments to identify risks, issues and adverse trends.
• Liaised with relevant internal and external stakeholders and assist in decision making processes.

Governance Risk and Compliance Specialist - Risk Management Advisory

• Assisting with Internal Audits for external clients
• Drafting of Policies and Procedures aligned with ISO 27001:2022 and SOC
• Project Management and handling of schedule until ISO Certification is complete
• Minutes of meeting records and sharing with external clients
• Readiness and preparation of ISO documents and risk management
• Internal audit conducted including preparation
• Support and progress reports for external clients
• Assisting with Risk assessments and quality improvements
• Drafting of ISMS Library
• Alignment and knowledge of the ISO Standard and Implementor
• Assisting with drafting of the Statement of Applicability
• Shadowing external audits
• Managing client task boards
• Providing guidance and assistance to team for admin duties
• Capturing of data and filing
• Managing internal task boards

Matric - Rydal Park Secondary School

Debt Counselling Certificate - Higher Level

Risk Management, Compliance Monitoring, Intro to Compliance - Compliance Institute

Lead Auditor and Lead Implementer - Udemy