Jasmine Nomazele

Product Manager and QA Specialist with experience in fintech, digital payments, software testing, and customer experience evaluation. Skilled in reviewing workflows, identifying issues, improving user journeys, and working closely with technical and business teams to deliver high-quality solutions. Experienced in requirements gathering, UAT, documentation, testing, and cross-functional collaboration.

Strong attention to detail, analytical thinking, and communication skills with a growing focus on AI evaluation, AI training, and quality review work.

Product Manager at Absa (2025-04 – Present)

• Lead product planning and delivery across Digital Value-Added Services.
• Review and validate payment journeys to ensure usability, accuracy, and operational readiness.
• Define business requirements, user journeys, and negative flows for digital payment experiences.
• Support UAT planning, testing validation, and production readiness.
• Work with engineering, vendors, and business teams to improve customer experiences and resolve issues.

Product Manager & Business Analyst at Veneka (2022-11 – Present)

• Supported the development of a self-service banking and payments kiosk product.
• Evaluated onboarding, eKYC, account opening, and card issuance workflows.
• Gathered and documented requirements for digital banking and payment features.
• Conducted testing and UAT activities to ensure products met business and technical requirements.
• Created training material, user manuals, and operational guides.

Test Analyst at 365 Solutions (2020-10 – 2022-10)

• Conducted functional, regression, and integration testing across multiple systems.
• Reviewed software outputs and user flows for quality, usability, and accuracy.
• Identified defects, inconsistencies, and usability issues and provided structured feedback.
• Worked closely with developers and project teams to improve product quality and workflows.

SAP Solution Manager Consultant at Blue Pencil (2018-06 – 2020-09)

• Created and executed test plans, scripts, and testing packages within SAP environments.
• Tracked defects, reviewed system functionality, and documented testing results.
• Conducted training sessions and maintained training documentation.
• Presented testing findings and evidence to stakeholders and business process owners.

Certificate in Product Management – University of Cape Town (UCT)

NQF Level 5 in Systems Development – Dynamic DNA (2017 – 2019)