Jay Maloka

Independent strategic communications consultant with 10+ years of experience across social impact, advocacy, education, and public-interest communications in Africa. Proven ability to develop and execute communications strategies, produce media-ready content and press materials, manage stakeholder messaging, and translate complex programme, policy, and research-driven work into clear, accessible communication for diverse audiences. Experienced working independently with NGOs, foundations, civil society organisations, and international institutional partners across multi-stakeholder environments, delivering consistently under tight timelines with minimal oversight.

PSEA certified and committed to the ethical standards of the international development sector.

Digital Communications Consultant (Contract) at PHM Foundation & Office of the Second Lady of South Africa (2024-12 – Present)

• Provide end-to-end communications support for advocacy and social impact initiatives, including neurodiversity, inclusive education, and public-interest programmes
• Managed and published content across Instagram and LinkedIn for Mrs Humile Mashatile, Second Lady of the Republic of South Africa, growing LinkedIn impressions to 131,919 and delivering 272,479 Instagram profile views within a single reporting period
• Develop press releases, advocacy messaging, and media materials for flagship initiatives including the Neurodiversity Career Fair 2026
• Secure national media placements including broadcast coverage on Radio 702 and POWER 98.7 FM, and editorial publication on Careers Portal
• Coordinate messaging across programme leads, event organisers, academic partners, and media contacts to ensure alignment and consistency
• Prepare annual platform performance reports covering content performance, audience insights, and strategic recommendations
• Translate complex social, health, and advocacy-related topics into clear, accessible communication for diverse stakeholder audiences

Digital Content & Strategy at CNBC Africa & ABN Group (2021-03 – 2025-12)

• Produced and managed digital content for a continental business media audience across financial, economic, development, and policy-focused programmes
• Served as dedicated communications lead for Mastercard Foundation's EdTech Monday, a flagship weekly education programme covering early childhood development, Foundation Phase learning, teacher training, school infrastructure, curriculum implementation, and student retention across seven African countries including Rwanda, Ghana, South Africa, Sierra Leone, Kenya, Uganda, and Nigeria
• Managed full content lifecycle for EdTech Monday across all digital platforms: content briefing, pre-show planning, live publishing, post-episode engagement including audience polls, analytics reporting, and programme status meetings
• Produced structured performance reports and audience insights to inform content strategy and institutional stakeholder communication
• Supported transition from live-tweeting to livestreaming, including technical setup, monitoring, and delivery
• Collaborated on aligned messaging and content delivery with institutional partners including Mastercard Foundation, Standard Bank, Absa, KCB, and Rwanda Development Board
• Worked within a fast-paced newsroom environment requiring editorial accuracy, responsiveness, and delivery under tight deadlines

Founder & Communications Lead at Elle Media (2018-10 – 2024-12)

• Established and led a communications consultancy delivering strategic messaging, content development, and campaign support for social impact, media, and advocacy-focused clients
• Developed and implemented communication strategies to strengthen visibility, engagement, and stakeholder alignment across concurrent client engagements
• Delivered end-to-end project management across multiple accounts, ensuring consistent quality delivery under tight timelines
• Advised clients on narrative development, brand positioning, and communication structure
• Managed client relationships and provided ongoing strategic communication guidance

Digital Account Executive at Clockwork Media (2018-10 – 2020-12)

• Supported delivery of communication campaigns across multiple clients and sectors
• Developed written content, reports, and campaign materials aligned with client objectives
• Coordinated across internal teams and managed stakeholder timelines in fast-paced project environments
• Served as primary client liaison, managing daily communication and ensuring timely delivery across accounts

Social Media Manager at Chaos Theory (2016-10 – 2018-01)

• Developed and managed weekly content calendars ensuring strategically relevant and consistent posting across client accounts
• Handled online reputation management and community interaction across social platforms
• Tracked performance using analytics tools and produced reports detailing audience behaviour and content performance

Tertiary Studies in Public Relations – College Campus Parktown