Jay Nel
ADMIN PROFESSIONAL
About
Administrative professional with over 10 years' experience in customer service and more than 3 years in office administration, Experienced in coordinating administrative processes, managing financial records, compiling reports, and supporting operational functions. Demonstrates strong organizational, problem-solving, and communication skills, with the ability to manage multiple priorities and maintain confidentiality. Committed to service delivery excellence and effective support within structured environments.
Experience
Receptionist/Admin Assistant - Konica Minolta - East London
(2023-12)
- Manage front desk operations and handle high-volume telephone calls
- Provide administrative support including filing, document control, and record management
- Prepare and manage customer contracts, invoicing, and payments
- Maintain accurate data capturing and document tracking systems
- Manage petty cash for five branches with accountability and accuracy
Sales Representative - MTN Branded Store - East London
(2015-01 - 2023-12)
- Achieved and exceeded monthly sales targets
- Built and maintained strong client relationships
- Provided after-sales support and resolved customer queries
- Handed cash transactions and maintained financial accuracy
Brand Ambassador - Smollan - East London
(2014-04 - 2015-01)
- Promoted products and increased brand awareness
- Engaged customers and supported sales initiatives
Admin Clerk - Life Healthcare - East London
(2011-04 - 2014-03)
- Managed patient admissions and medical aid processing
- Operated switchboard and handled enquiries
- Maintained accurate records and administrative documentation
Education
Matric - Clarendon High School for Girls (2010)
TEFL Certificate - Teacher Record (2024)
First Aid Level 1
Certificate in Operations Management Practice
Certificate in Principles of Project Management
