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Self-confident, trustworthy and reliable person with quick learning ability. Able to work well under pressure. Self-motivated, always punctual and exceptionally loyal and committed to work. Definite people's person.
Cashier and End Controller at Makro Ottery (2014-06 – 2015-09)
Got a better job offer as empties clerk.
Managed cash floats effectively to ensure accuracy and prevent discrepancies.
Conducted thorough cash-up procedures to minimize shrinkage and maintain financial integrity.
Oversaw till point operations, ensuring all cashiers were properly assigned and operations ran smoothly.
Scheduled staff breaks including lunch to maintain efficient staffing levels during shifts.
Handled voiding transactions, price adjustments, and processed refunds or exchanges with attention to detail.
Assisted in training new cashiers and end controllers on operational procedures and cash handling techniques.
Empties Clerk at SVA pty (2015-10 – 2016-07)
Got retrenched.
Verified and counted returned empty containers accurately to ensure proper credit issuance.
Processed and issued credit notes for empties, adhering to company policies and procedures.
Maintained organized records of empties received and credited to customers.
Collaborated with warehouse staff to manage the storage and movement of empty pallets and bottles.
Telesales Clerk at Makro Ottery (2016-09 – 2017-10)
Better position in the company.
Handle inbound and outbound sales calls to promote products and services effectively.
Maintain accurate and detailed records of customer interactions and transactions.
Identify customer needs and recommend appropriate products to maximize sales opportunities.
Coordinate with the sales team to follow up on leads and close sales efficiently.
Develop and maintain product knowledge to provide accurate information and assist customers effectively during telesales calls.
Cashier/Sales Assistant at Bling (2018-06 – 2018-11)
Got promoted.
Managed cash floats to maintain accuracy and prevent discrepancies during shifts.
Oversaw till point operations and assigned cashiers to maintain smooth workflow.
Handled void transactions, price adjustments, refunds, and exchanges with precision.
Assisted in training new cashiers and end controllers on cash handling and operational procedures.
Teamleader at Bling (2018-12 – 2023-11)
Got underpaid.
Led and motivated a team of cashiers to enhance productivity and maintain high levels of customer satisfaction in a fast-paced retail environment.
Developed and implemented effective scheduling strategies to ensure optimal staffing during peak hours and seamless shift transitions.
Conducted regular training sessions and performance evaluations to improve team competencies and adherence to company policies.
Collaborated with inventory and warehouse teams to align stock ordering and replenishment with sales trends and store needs.
Resolved customer complaints and operational issues promptly, fostering a positive shopping experience and reinforcing team accountability.
Coordinated daily operational tasks among cashiers and end controllers to ensure smooth transactions and efficient workflow.
Cashier at Shell Garage and Spar express (2024-10 – 2025-01)
Retrenched. Due to shell closing
Finalised fuel transactions accurately, processing payments via cash or card.Scanned merchandise efficiently during customer transactions.Organised and stocked products in refrigeration units.. Provided assistance within the kitchen operations. • Prepared beverages as a barista.
Cashier at Dischem Ottery (2025-07 – 2026-08)
Managed cash floats effectively to ensure accuracy and prevent discrepancies.
Conducted thorough cash-up procedures to minimize shrinkage and maintain financial integrity.
Assisted in training new cashiers and end controllers on operational procedures and cash handling techniques.
Handled customer transactions efficiently, ensuring accurate scanning and processing of purchases.
Provided excellent customer service by addressing inquiries and resolving billing issues promptly.
Maintained cleanliness and organization of the checkout area to enhance the shopping experience.
