Hotel General Manager
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I create and drive comprehensive strategies for sustainable growth, and design effective operational processes and procedures in line with the company goals to achieve optimum results. I am a passionate, innovative and an authentic leader in the hospitality industry, that consistently delivers results that contribute to the overall success of the organisation. Linked to improving commercial revenues, business effectiveness and efficiencies, advancing the values of the company’s services and offerings.
Concept design.
Project Management.
Procurement agreements and relations, furniture fittings and installation.
Brand awareness, business personality, website design and social platforms.
Project Manage extensions and refurbs, from concept design to launching of F&B. Staff hire and onboarding, training and evaluations.
Creation and implementation of all Standard Operating Procedures in all departments Manage and execute demand calendar.
Revenue Management, grow rates and direct reservations to maximise revenue. Marketing Concept Generation.
Campaigns and targeted marketing in specific segments to maximise revenue. Oversee all Human Resource and planning.
Oversee daily hotel operations.
Owner financial reporting and updates.
Strategic planning and recourse allocation to each department.
City & Guilds Diploma
