Jeffrey Shabangu

Results-driven person with 10+ years experience in customer service. Skilled at problem-solving, communication, and delivering solutions under pressure. Known for strong work ethic, reliability. Eager to bring my expertise to a growth-focused company.

Sales Representative - Minty's Wholesaler

(2014-01 - 2016-10)

• Build and maintain relationships with existing and potential customers.
• Identify customer needs and provide solutions through product offerings.
• Process orders, quotes and sales transactions.
• Respond to customer inquiries and resolve issues.
• Meet or exceed sales targets.

Sales Consultant - iStore

(2016-10 - 2023-09)

• Customer sales and service.
• Product and technical knowledge.
• Store operations (merchandising, stock control, maintain visual standards, handling customers data).
• After-sales and relationships (follow up with customers, build relationships, support workshops)

Technician - iStore

(2023-09 - 2025-11)

• Diagnose and repair iOS devices (iPhones, iPads, iMacs and Apple Watches).
• Perform hardware and software troubleshooting.
• Replace screens, batteries, and other components.
• Conduct warranty and non-warranty repairs.

Linkage to Care Officer - DOH

(2026-03 - 2026-04)

• Same-day initiation support.
• Patient navigation and escorting.
• Tracing and re-engagement.
• Bi-directional linkage.
• Data capturing and reporting.

Diploma - Logistics and Supply Chain Management - INTEC Business College (2016)

Certificate - Computer Literacy - Avuxeni Computer Academy (2011)

Senior Certificate - Grade 12 - Masilela Secondary School (2007)