Jenolan Govender

Marketing and selling – Insurance (FNB, hospital plans, legal insurance, accident insurance, DSTV) Objection Handling Cold calling

Inbound and outbound call centre agent - Ison Experiences

(2017-01 - 2019-12)

• Marketing and selling – Insurance (FNB, hospital plans, legal insurance, accident insurance, DSTV)
• Objection Handling
• Cold calling
• Retention of clients
• Claim handling
• Administration
• Customer services

Medical receptionist - Health Worx

(2020-11 - 2021-04)

• Booking appointments for doctors
• Creating patient files
• Scheduling specialists appointments
• Personal assistant to the doctor
• In-charge of doctor diaries

Customer care consultant for Amazon - Dash BPO

(2021-05 - 2021-12)

Night shift position for International company

• Administration
• Attending to customer queries
• Updating client banking details
• Selling Amazon products

Sales consultant - Great Job Moving & Storage - USA

(2022-01 - 2022-06)

• Inbound & outbound sales
• Closing deals for moving company

Sales - Bargain Waste - UK

(2022-07 - 2022-12)

Outbound sales for international company

• Providing professional service for waste collection
• B2B & B2C experience

Real estate agent - Smart Setter - Canada

(2023-01 - 2023-04)

Berkshire Hathaway

• Signing up clients
• Closing deals
• B2B experience

Sales - One Janitorial - Canada

(2023-06 - 2023-09)

• Outbound
• Closing deals
• Customer service
• Administration

B2C Sales - Platinum Public Adjusters - Miami, Florida

(2023-10 - 2024-01)

• Providing a service to hurricane survivors
• Closing deals
• Scheduling appointments on calendars for clients for meetings

Supervisor - Alexis Joe Consulting

• Quality assurance
• Interviews
• Signing of employee contracts
• Administration
• Lead generation

National Senior Certificate - Roseville Secondary School (2014-12)

Certificate in Human Resources Management - Human Resources Management - Business Management Training College – BMT (2016-12)