Jerome Ramantsane

Results-driven Public Management professional with practical experience in strategic planning, performance management, monitoring and evaluation, governance, policy implementation and public administration. Experienced in supporting Annual Performance Plans (APP), Operational Plans, Strategic Plans, Service Delivery Improvement Plans (SDIP), Annual and Quarterly Performance Reports, customer satisfaction research, and stakeholder engagement. Committed to improving public service delivery through evidence-based planning and accountability.

Strategic Planning & Service Delivery Improvement Intern - Free State Department of Public Works and Infrastructure

(2023-05)

• Developed, reviewed and aligned the Annual Performance Plan (APP), Operational Plan, Strategic Plan and SDIP.
• Prepared and reviewed Annual and Quarterly Performance Reports.
• Monitored APP targets, MEC injunctions and departmental performance indicators.
• Conducted customer satisfaction research for client departments.
• Collected, analysed and verified performance information for Monitoring & Evaluation.
• Supported policy research, Technical Indicator Descriptions (TIDs), evidence management and reporting.
• Supported Batho Pele and strategic planning initiatives.

Human Resource Intern - Xhariep District Municipality

(2022-11 - 2023-03)

• Coordinated skills development programmes.
• Maintained HR records and documentation.
• Supported recruitment and HR administration.

Community Health Care Worker - Sehularo Tau Clinic

(2017-08 - 2019)

• Conducted health screenings.
• Traced defaulting patients.
• Supported clinic administration and outreach programmes.

Postgraduate Diploma - Public Management - Central University of Technology (2025 - 2026-01)

Advanced Diploma - Public Management - Central University of Technology (2023 - 2024-09)

National Diploma - Public Management - Central University of Technology (2019 - 2022-09)