Jess Hendricks

Highly motivated and ethically grounded LLB graduate with strong experience in administration, HR, labour relations, and legal support. Highly organized professional with experience in recruitment, payroll administration, leave management, disciplinary processes, grievances, CCMA preparation, and employee relations, complemented by two years of candidate attorney experience specializing in litigation support, legal drafting, courtroom advocacy, and complex legal research. Proven ability to manage sensitive matters with professionalism, maintain compliance with labour legislation, and support efficient workplace and legal operations.

HR Administrator at ComplyX (Pty) Ltd (2025-09 – Present)

• Acted as scribe during disciplinary hearings and CCMA proceedings, ensuring accurate recording of evidence, outcomes, and procedural compliance in line with labour legislation and company policy.
• Prepared and coordinated documentation for CCMA matters, including case files, bundles, witness documentation, and supporting evidence for disputes relating to misconduct, grievances, and disciplinary processes.
• Managed employee grievances and day-to-day industrial relations matters, providing guidance on workplace procedures and escalating complex labour disputes where necessary.
• Maintained up-to-date records of disciplinary sanctions, hearings, grievances, and follow-up actions, ensuring all labour relations processes were conducted fairly, consistently, and in compliance with labour law requirements.

Candidate Legal Attorney at Legal Aid South Africa (2023-07 – 2025-06)

• Advocated effectively in court by leading bail applications, guilty plea negotiations, and criminal trials under demanding deadlines, achieving favourable outcomes in multiple matters.
• Conducted detailed client consultations, including prison visits, gathering evidence and building strong client relationships to support effective case preparation.
• Drafted summonses, particulars of claim, legal correspondence, and trial-ready documentation while maintaining organized and accurate case files.
• Represented clients in Regional Court civil litigation matters, including divorce and eviction proceedings, ensuring procedural compliance and efficient case management.
• Conducted in-depth legal research to support litigation strategy, trial preparation, and comprehensive legal representation.

Legal Document Typist / Indexer at Legal Appeal Document Service (2023-04 – 2023-05)

• Indexed, compiled, and prepared appeal documents while ensuring accuracy, proper formatting, and judicial compliance.

Store Administrator / Finance & HR Assistant at Woolworths (2018-12 – 2023-01)

• Assisted with recruitment, onboarding, induction, and employee administration processes to ensure smooth staff integration and compliance with company procedures.
• Supported payroll administration, leave capturing, attendance management, resignations, dismissals, and internal transfer documentation while maintaining confidentiality.
• Assisted with disciplinary hearings, employee relations matters, benefits queries, and exit procedures.
• Managed staff scheduling and labour administration using systems such as PeopleSoft, maintaining attendance registers and accurate shift rostering.
• Reconciled cash activities, petty cash, vouchers, and generated cash analysis reports while supporting financial compliance processes.
• Maintained operational compliance through staff data capturing, report compilation, stationery and uniform control, and risk-control procedures including COIDA-related administration.

LLB in Bachelor of Laws – University of the Western Cape (2023)

Matric in Bachelor's Pass – Bergvliet High School