Jessica Laing
Restaurant waitress and junior manager.
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About
It's with great pleasure that I'm responding to your advertisement for a Waitron at your restaurant. I've been working in the restaurant industry for the last 16 years, and for the past year a junior manager. During my career, I have developed a broad skill set and understanding of the hospitality industry as well as the needs and wants of consumers.
I have worked in various departments of the restaurant industry and so can empathise with my team and understand the challenges. I am eager to learn and gain as many skills as I possibly can as I hope to become a senior manager and one day open my own restaurant.
I am very vigilant, have the ability to stay positive in stressful situations and take initiative wherever is needed.
Experience
I have been in the hospitality industry for over ten years. I have worked in the capacity of a waitress and floor manager. My most recent employment is noted below.
Tigers Milk / Junior manager
09/2022 - 01/2023 Claremont
Duties
- Opening and Closing the restaurant and associated checks.
- Running pre-shift meetings with staff.
- Allocate sections to waitron staff.
- Liaising with senior and brand management.
- Supervising Bar stock take.
- Managing front of house, staff performance and customer experience.
- Managing Takeaway orders.
11/2021 - 09/2022 , High Constantia
- Opening and Closing the restaurant and associated checks.
- Running pre-shift meetings with staff.
- Allocate sections to waitron staff.
- Liaising with senior and brand management.
- Supervising Bar stock take.
- Managing front of house, staff performance and customer experience.
- Managing Takeaway orders.
Education
Damelin College / Microsoft office.
2022, Life and Brand, Woodstock.
Micros training.
2019, Cape Town CBD
- Powerpoint
- Outlook
- Exel
- Word
