Jodeal Verhoog

Highly organized and detail-focused admin Clerk with a good track of accurately handling data in deadline-orientated environment. Good interpersonal interaction and well-developed communication, planning and organizing skills. Willing to take responsibility and able to listen to the opinion of others and consider those views.

Respectful of others and considerate towards their feelings and opinions. Versatile, adaptable and energetic – able to work in a team or independently. Work well under pressure and able to meet deadlines.

Patient Admin Intern at Montagu Hospital (2023-05 – 2025-03)

• Switchboard operating, making, receiving and diverting calls as required.
• The archiving and disposals of medical records.
• Filing of official documents and contracts. Providing effective administrative support to the supervisor and other officials in the department when needed.
• Doing medical records and filing according to policies and standards.
• Maintaining and exercising confidentiality.
• Doing discharges and downtime of Outpatients, as well as admissions.
• Assisting the ward clerk with the admissions and discharges of the Inpatients.
• Registering of patients on HECTIS system for the Emergency centre.
• Capturing of incomplete ICD code and putting in onto the CLINICOM system.
• Handling of queries of the patients and assisting them. Doing the ward attendance of the relevant patients.
• Handling of medical records and making sure my filing room is in order to find any missing or duplicate folders.
• Doing billing and the medical schemes follow ups, as well as follow ups of outstanding medical bills.
• Liaise professionally with healthcare professionals
• Booking of patients for specialized outpatient clinics.

Administrative Assistant at Concordia NGK Primary School (2021-11 – 2022-03)

• Handling the input of data, into relevant databases eg. CEMIS.
• I also captured the attendance of the learners and educators on a daily basis.
• I handled the finances of certain school functions. Offered general admin support to educators and the principal.
• I also handled inquiries from the parents.
• I did the attendance reports at the end of each month, as well as doing the yearly calendar planning of the school.
• Answering the telephone within 3 rings and handling of calls professionally
• Filing and organizing of Teachers as well as assistants' records
• Managing of students' records as well as helping coordinating events

Educator’s Assistant at Concordia NGK Primary School (2020-12 – 2021-04)

• Doing reading lessons with the learners. Keeping supervision of the class.
• Support the educator with technical preparations for lessons.
• Providing a safe learning environment for the school kids. Function organizing.
• Taking attendance daily and calculating grades
• Helping students who require additional support
• Supporting teachers with managing class behaviour
• Assist learners with homework

Receptionist- Introduction Course – Resolute Academy Online Learning (2023 – 2025)

Records Management for Registry Clerks – Western Cape Provincial Training Institute (2023 – 2025)

Introduction to Office Administration – Western Cape Government (2023 – 2025)

E-Skills for Western Cape Government [WORD] – ICT Training Unit (2023 – 2025)

E-Skills for Western Cape Government [Microsoft Excel] – ICT Training Unit (2023 – 2025)

E-Skills for Western Cape Government [Microsoft Powerpoint] – ICT Training Unit (2023 – 2025)

0365: OneDrive – ICT Training Unit (2023 – 2025)

0365: Planner – ICT Training Unit (2023 – 2025)

Hospital Fees, Policy and Procedures Training – Western Cape Department Of Health (2023 – 2025)

Grade 12 – Montagu High School (2016 – 2016)