Johan Van Der Linde

Senior Business Intelligence, Data & Business Systems professional with 25+ years of experience translating business requirements, operational data, and technology into measurable business improvement.

Combines

Power BI and SQL expertise with extensive Business Analysis, systems implementation, process improvement, and operational leadership. Experienced in bridging business leadership, users, and technical teams across requirements definition, solution design, implementation support, testing, UAT, reporting, analytics, and workflow optimization. Skilled in Agile and Scrum project management (Monday.com), BPMN process mapping (Visio, draw.io), automation (VBA, PowerShell, Python), and enterprise infrastructure including Hyper-V virtualization and Windows Server.

Proven record of delivering measurable productivity gains, driving digital transformation, strengthening operational visibility, and supporting structured change management initiatives and data governance initiatives.

Senior Business Systems & Data Analyst at Netfin Group (2024-02 – Present)

• Improved operational visibility through Power BI dashboards and SQL reporting solutions providing management with faster access to key performance indicators.
• Developed Propensity-to-Pay and Contact Priority models, improving collections forecasting and resource allocation by approximately 15%.
• Automated reporting workflows using VBA, reducing reporting turnaround from approximately two hours to 30 minutes and significantly reducing manual effort.
• Delivered 70+ automation initiatives, eliminating approximately 1,300 staff hours annually and generating approximately R81,000 in productivity gains.
• Conducted business, process and systems analysis to identify operational risks, cost-saving opportunities and workflow improvements.
• Partnered with executive stakeholders to implement operational improvements and strategic system enhancements, strengthening data governance and reporting accuracy.
• Coordinated Agile and scrum project management initiatives using Monday.com, managing sprints, backlog prioritization, and cross-functional collaboration.
• Designed BPMN process maps and workflow diagrams using Visio and draw.io to improve stakeholder understanding and adoption of system changes.

Independent Business Intelligence & Business Systems Consultant at Independent (2022-09 – 2024-01)

• Provided independent consulting services across business analysis, reporting automation, process optimisation and systems improvement.
• Translated business requirements and operational challenges into practical reporting, automation and technology solutions.
• Developed management reporting and automated workflows to reduce manual effort and improve information availability.
• Supported process redesign and workflow improvement initiatives aimed at increasing operational efficiency.
• Worked directly with stakeholders to clarify requirements, evaluate processes and align technology solutions with business objectives.

Operations Manager at First Quantum Group (2020-07 – 2022-08)

• Led operational improvement initiatives using reporting and performance information to identify opportunities for improvement.
• Developed reporting dashboards and monitoring tools to improve operational visibility and performance tracking.
• Improved compliance audit scores by 15% and reduced operational delays by 20% through process improvement.
• Produced executive-level reporting and business performance insights to support strategic decisions.
• Coordinated projects, resource planning and stakeholder communication across operational initiatives.

Senior Business Analyst at CO3 Technologies (2014-01 – 2020-06)

• Conducted business and systems analysis, GAP analysis and requirements gathering for enterprise software and systems enhancement projects.
• Supported software implementation activities across requirements definition, solution alignment, testing, UAT, implementation support and user adoption.
• Produced functional and technical specifications and participated throughout the SDLC.
• Delivered stakeholder workshops and UAT that reduced post-deployment issues by 25% and accelerated adoption across three enterprise clients.
• Managed multiple projects simultaneously, coordinating technical resources and executive communication.
• Translated business requirements into practical system changes and supported users through implementation.
• Produced BPMN process maps and workflow diagrams to support requirements definition, GAP analysis, stakeholder workshops, and data governance compliance.

Technology, Systems & Implementation roles at Various (Fraxion Software Corporation, URB Klank & Beeld, PQ Africa – Comparex, Planet Computer Systems, CDP Computers) (1998 – 2013)

Progressively advanced through technical support, network engineering, systems administration, systems management and technology leadership roles. This foundation supports later work in business systems, implementation, Business Analysis, data and Business Intelligence.

• Technology and systems support, troubleshooting and user-facing problem solving across business environments.
• Network engineering, administration, enterprise infrastructure and connectivity.
• Systems management and administration in Windows-based enterprise environments.
• Software / systems implementation exposure, user support and practical technology problem solving.
• Cross-functional communication between users, business requirements and technical teams.

Bachelor of Science (BSc) in Studies / In Progress – University of South Africa (UNISA)

Microsoft Certified Systems Engineer (MCSE) – SBS Network Solutions

National Senior Certificate / Grade 12 – Richards Bay High School