Johanna Hendricks

Dedicated and results-driven Customer Service and Sales Professional with experience in call centre operations, inbound and outbound sales, debt collection, and customer relationship management. Skilled in communication, negotiation, problem-solving, and achieving sales targets.

Sales Agent at Let Morgan Marketing (2025-01 – Present)

• Conduct outbound sales calls
• Promote products and services
• Maintain customer relationships
• Achieve sales targets

Debt Collection Agent at Vericred Collections (2013-01 – 2014-12)

• Managed collections
• Negotiated payment arrangements
• Maintained records
• Provided customer service

Grade 12 / Senior Certificate – Newgate College (2000-12)