Johnny Mokolo

I am result oriented.

Buyshop manager

Feb 2019 - Present · 7 yrs 1 mo

I am responsible for overseeing the daily operations of the buyshop, ensuring exceptional customer service by welcoming clients, understanding their needs, resolving complaints, and offering value-added services such as free credit reports. I lead and train the team to follow structured buying procedures, with a strong focus on accurate item testing, evaluation, and documentation—particularly for high-value purchases. I ensure the buyshop remains fully staffed, well-organized, and free of excess stock, while leveraging tools like CCTech for device testing.

Additionally, I maintain strong relationships with local jewellers for stock verification, stay informed on gold market trends to ensure accurate pricing, and conduct bi-weekly stock audits for proper allocation and control..

Human Resources Manager

Prestige Partners · Full-time

Mar 2021 - Present · 5 yrs

South Africa · Remote

• Recruitment & Onboarding
• Training & Performance Coaching
• Team Leadership & Motivation
• Conflict Resolution & Employee Relations
• Communication & Presentation Skills
• Performance Tracking & Goal Setting

2015-2019:

Northwest University Vaal

Bachelor of commerce/RSA.