Jola Madikida

I'm a self- motivated Junior Operations Manager,successful in collaborating with clients,area leaders and employees to strengthen processes and control costs. Furthermore I am highly organized and detailed.i have a solid record of accomplishment in meeting and exceeding business targets. In-depth of operational and budget management techniques.

Junior operations Manager at Mthatha Private Hospital at Eastern Province Caterers (2026-03 – Present)

• Managing catering services and operations within the hospital
• Managing daily operations and worflow for catering services in diverse settings
• Inventory management and procurement processes for food supplies and equipment
• Supervised staff training and development to ensure high service standards
• Overseeing the cleaning department operations, including laundry services, to maintain hygiene standards

Catering Manager at St Mary's Private Hospital at Tsebo Group Catering Service (2024-05 – 2025-08)

• I used to oversee 40 staff members
• Oversee procurement
• Overseeing Food and Safety documents
• Overseeing functions,and have monthly meetings with the clients

Assistant Catering Manager at Feedem Group( Victoria Girls High) (2023-01 – 2024-04)

• Worked different shifts with my manager
• I used to oversee staff of 9 employees
• Opening and closing the unit
• Assisting my manager with costings and stock tacking
• Doing orders with different suppliers
• Weekly meetings with the clients

Catering Manager at Macro Riverside(JHB) at Feedem Group Food Service (2020-02 – 2022-12)

• Daily walk rounds,observation,monitoring and visibility to work crews
• Coordinate receiving and delivery of materials, food and beverages
• Manage store inventory and store room security system/procedures
• Employee training
• Dealing with guests/ client queries and complaints

Front of House Manager at Compass Group at Nedbank Sandton (2018-07 – 2019-12)

• Managing staff
• Data capturing, month end variation of staff to get paid
• Manage catering and cleaning of front of house service
• Using point of sale
• Cashup and banking

Front of House Supervisor at Royalmnandi Food Service at Wits University (2008-03 – 2017-12)

• Assisting my front of house manager ensuring we deliver ef cient services.
• Ensuring the tiebacks from the back house are corresponding with the front of house.
• Opening and closing the unit,cash-ups,banking.
• Training staff, using point of sale

Grade 12 – Qumbu Technical High School (2002)