Jonathan Nyadenga

Managing end to end sales and returns for 5000+ SKUs across 40+ brands, ensuring accurate fitment verification and disposition to minimise mis-picks and reshipment costs. Inspected and graded returned auto-parts by SKU to determine repair, refurbishment, scrap and restock Created refurbished SKU's to separate inventory and maintain warranty tracking

Sales and Returns Agent - I-Car Auto Parts

(2026-01)

• Managing end to end sales and returns for 5000+ SKUs across 40+ brands, ensuring accurate fitment verification and disposition to minimise mis-picks and reshipment costs.
• Inspected and graded returned auto-parts by SKU to determine repair, refurbishment, scrap and restock
• Created refurbished SKU's to separate inventory and maintain warranty tracking
• Analyse return data by SKU to identify top 20 defect-prone parts and brands
• Collaborating with buyers to address quality issues and reduce return rates
• Coordinated with warehouse and purchasing teams to process RMA, warranty claims and vendor credits at the SKU level
• Reduce repair or replacement costs by tracking failure patterns at the SKU level

Supervisor and Acting Manager - Oslo Lounge

(2025-01 - 2025-12)

• Doing financial and personnel administration of the lounge
• Financial management includes cashing up daily and ensure sales are balancing and do banking, purchasing and recording keeping for all financial expenses
• Doing stock taking for the lounge and ensure both kitchen and bar are adequately stocked with quality products all the time.
• Ensure time keeping of all employees for smooth operation of the business
• Checking quality of products produced both at the kitchen and the bar and discuss improvements with the Team.
• Preparing and hosting private events
• Marketing the lounge as the best place for entertainment to increase revenue
• Ensuring customer service standard of the Lounge is high all the time by providing quality effective and efficient service.
• Control of noise pollution and ensuring that the lounge is adhering to rules and regulations of operating licenses and lease agreements.

Sales & Rental Agent - Keller Williams Spectrum Realty

(2022-08 - 2025-03)

• Liaising with clients to market properties so that they achieve their maximum price.
• Handling enquiries about properties from potential buyers.
• Valuating properties
• Surveying Properties (if qualified)
• Producing online listings, brochures, videos and other promotional information.
• Negotiating terms on behalf of their clients.
• Qualifying the buyer i.e. obtaining information about the buyer to introduce him/her to the ideal home being for sale.

Rental Agent - Rawson Properties Milnerton

(2021-01 - 2022-08)

• Being an intermediary between the Homeowners and Tenants
• Screening tenants to ensure a clean credit history and a rental background free from default payments.
• Conducting pre-occupation or incoming inspection, well as an inventory list and snag list.
• Marketing the property- whether on the general rental property market or within their database.
• Dealing with the compilation of a complaint lease agreement and managing negotiations.
• Managing the property once a lease is finalized.
• Ensuring long-term compliance

Administrator, Barista & Bar Manager - Nitro House

(2016-05 - 2020-03)

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, taking orders and serving snacks and drinks
• Assess customers' needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Checking customers' identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Complying with all food and beverage regulations

Business Admin - Magnetic Gifts Creations

(2015-01 - 2016-05)

• Statement Billing
• Data Capturing
• Warehouse Supervision
• Invoicing & crediting (using Quick Books)
• Capturing of expenses
• Emailing statements & Proforma Invoices
• Arranging internal & external meetings
• Daily operational and administrative duties and all other aspects relating to operations
• Liaise with and consult with customers and negotiating with suppliers
• Journals, petty cash and receipting clients
• Merchandising
• Company logistics
• Commissions Calculations
• Stock Taking

Junior Consultant - Makanaka Travel

(2013-10 - 2014-12)

• Liaising with tour operators
• Providing travel information to clients
• Managing customer issues
• Displaying promotional material
• Preparing quotation
• Booking hotel rooms
• Distributing travel itinerary and issuing air tickets.

O Level qualification - Grade 12 SAQA equivalent

NQF 4 - Real Estate