Joyce Phoma

Highly organized and detail-oriented Administrative Assistant with over 15 years of experience in office management, project coordination, and document management. Proven track record in streamlining administrative processes, improving operational efficiency, and managing confidential information. Strong background in managing records and data for large organizations.

Have a proven ability to analyze complex processes and implement effective solutions to increase efficiency and accuracy. Well organized and able to manage large volumes of data in a timely manner. Can think on my feet, handle pressure and still meet deadlines.

I am an excellent team worker and able to take instructions and build up good working relationships with all colleagues and clients.

I am experienced in Document Management and records management.

Advanced Records Management and information Governance (NQF 5) - Southern Business School (2019) Advanced Records Management (NQF 5) - University of South Africa (UNISA) (2019) New Managers Development Programme – University of Stellenbosch Business School (2017) Document Warehouse intermediate and Records Management (NQF 5) - University of South Africa (UNISA) (2017) Basic Archives and Records Management certification (NQF 5) - University of South Africa (2015) Document and Records Management certificate (NQF 5) - Bonang Academy (2008) Professional Receptionist and Personal Assistant (NQF 5) - Damelin (2009) Office Administration (NQF 5) - Damelin (2010).